Gator Chrysler Dodge Jeep RAM in Melbourne including address, phone, dealer reviews, directions, a map, inventory and more

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840 S Harbor City Blvd
Melbourne, FL 32901

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Sales: 888-491-7899

Used Cars: 866-357-9988

Hours Toggle

Sales Department

Sun 10:30am – 5:30pm
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30pm – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30pm – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Gator Chrysler Dodge Jeep RAM

Overall Rating:

2.8 (out of 5)

44% recommend this dealer

50 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.5 (out of 5)

Still extremely unhappy.

Reviewed by William J.Wilson from Sebastian, Florida 32958June 17, 2021

Follow up. Only after my initial review of this dealership was posted did I hear from them . On the last repair attempt and still unable to correct the problem with the transmission I requested a tech to inspect the vehicle. At the time I was told no. Since my last review miraculously I got a call that a tech would look at my car. Got one day notice to bring it in the next day. However, I had to leave the vehicle which there was no way I going to do that since they dented my passenger door the last time it was in their custody. The dealership wants credit for “going to bat for their customers “. Well if that’s true how come I heard nothing until Mr. Jim Peacock read my complaint on Cars.com ? I asked for a replacement vehicle weeks prior to my posting here . I was told my beef is with the manufacturer which I must say FCA is in a situation like this extremely hostile towards their customers. I was actually threatened by them on the phone when I informed them that I was going to the attorney General’s office for action. Thing is, we got a bad car out of the gate. Between FCA ,a multi billion dollar company along with the dealership should have done the right thing and helped the consumer. For Christ’s sake we’re talking about a base Challenger with a bad transmission and other issues. I was told they were going to fight us tooth and nail even though we are the victim here. I did not meet with this tech who all of a sudden appeared out of nowhere because after we filed the vehicle defect notification Chrysler told us to kick rocks. Nice. All they have to do is get us another vehicle, one free of defects and guess what , we are a happy customer. Unfortunately, that’s not their goal or concern. So sad that this crap even still goes on today. ☹️

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 3

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Dishonest Group

Reviewed by never again from vero beachJune 05, 2021

by Disgruntled Chevy Owner from Vero Beach, Fl January 28, 2021 My wife and I unfortunately stopped at Gator Dodge in Melbourne Fl to buy a suburban. Dealing with Will, our salesman, seemed great at first, but did not realize how much he had lied to us. After completing the deal on terms of payment, percentage apr, and warranty I mistakenly let my wife bring our trade back by herself to have the vehicle put in her name only. I had somewhere else to be and figured we already signed the stupid blank sheet of paper with the salesman’s handwriting on it with the percentage and payment we agreed on. You know the stupid games the salesman get by agreeing by signature beside the price and terms before he takes to his manager for the last time? Lol. Anyhow, A week goes by and I get my payment slip letter. The apr and the payment was more than we agreed to. I called and asked him to fix it but all he said is too late and check already cashed. I went up and talked with manager with no resolve. With not even the first payment sent out and denying to fix the deal or taking back the vehicle! I will never go back to them and do not recommend them to anyone. I’ve never experienced dishonesty in the 4 new suburbans we’ve bought. Guess I should of never stopped buying directly from the Chevy dealership. Shame on you Gater Melbourne Dodge!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Great Service

Reviewed by Terry Lynn Lawrence Nelson from SAINT CLOUDJune 04, 2021

Great experience. Low pressure great vehicle. Al was amazing ensured I knew all about my new vehicle. The Jeep Grand Cherokee is a beautiful vehicle. I looked at Cadillac Lincoln and Drango. Very happy with my choice and very happy with the help Al provided.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for the amazing review, Terry! We are so happy to learn that you had an outstanding experience at Gator Chrysler Dodge Jeep. Congratulations on your beautiful new Jeep Grand Cherokee; you are welcome back at any time.

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Gator Chrysler Dodge Jeep RAM

Co-owned by Joe Kelly and Carlos Menendez Gator Chrysler Dodge Jeep has been serving Melbourne FL Brevard County and the Spacecost for over 41 year. Having grown over the years we still have the same "Family" atmosphere we built our reputation on. We are well known for our large truck inventory and stock "hard to find" heavy duty trucks. We also offer premium pre-owned cars and trucks and have the largest inventory on the Spacecoast with the majority of our vehicles being "One Owner".

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