Ferman Chrysler Dodge Jeep RAM in Lutz including address, phone, dealer reviews, directions, a map, inventory and more

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24314 FL-54
Lutz, FL 33559

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Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Ferman Chrysler Dodge Jeep RAM

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

689 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

NEW Challenger

Reviewed by Mike smith from Spring Hill, FL.March 10, 2022

I went in to purchase a New Challenger for my daughter and got a great deal. Fast and Easy!!! Jason Croucher helped make this a Hugh surprise for her, can't say more about the follow up after the sale.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Poor management

Reviewed by Unhappy customer from Edgewater flJanuary 24, 2022

Car needed work after leaving, they did paid for work at another dealer. They lied about gas credit. Don’t leave without it. They NEVER return calls. Seems to have poor management. And the finance department sucks.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 2

Customer Service 1

Buying Process 3

Quality of Repair 1

Maximum rating = 5

1.2 (out of 5)

Warning: honesty is lacking

Reviewed by C barry from Dade cotyAugust 04, 2021

WARNING: Honesty is not their strong suit! Pay attention to the double talk when you ask a question. I was given one price and that changed when they returned. They agreed to the new number and that changed after I waited over an hour for the finance guy. When I questioned the number they changed again. My salesman was fine, it was the manager and the finance guy who lied and manipulated the conversation. Try other Jeep dealer in the area - there are many. This one is dishonest and lacks integrity. I am retired US Navy and have never felt so dishonored! Wont be back and wont buy another Jeep! Even without the books which were missing from the car I bought!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 1

Customer Service 2

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Ferman Chrysler Dodge Jeep RAM

Ferman Chrysler Dodge Jeep RAM of Tampa is your Tampa and Lutz Chrysler Dodge Jeep Ram dealer. Our dealership stocks an incomparable selection of competitively-priced new cars trucks and SUVs. If you do not find a new Chrysler Dodge Ram or Jeep car truck or SUV that you are looking for please contact us. Our staff will find a vehicle to meet your expectations. Did you know that three-out-of-four Ferman used vehicles have had only one owner? That's correct. And we'll prove it with a free Carfax report.
"Treating People Like People For Over 100 Years!"

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