Lake City Chrysler Dodge Jeep Ram in Lake City including address, phone, dealer reviews, directions, a map, inventory and more

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4325 W US Hwy 90
Lake City, FL 32055

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Sales: 877-631-8010

Used Cars: 866-787-9670

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 9:00am – 5:00pm

Reviews of Lake City Chrysler Dodge Jeep Ram

Overall Rating:

4.2 (out of 5)

82% recommend this dealer

89 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Wife took my car in, since i was out of town,for rough...

Reviewed by darrenspearceJune 08, 2021

Wife took my car in, since i was out of town,for rough engine . Inexperienced techs wanted to tear my engine down to rebuild lifters which would have cost $6000, i called to talk to service advisor who promised to send me the troubleshooting results and pressure test results from cylinder test that supposedly proved his tech theory, but then told me he was not required to send these things to me. I had my wife retrieve my car from the dealer and I would check it out when i got home.The codes that were on my car state to start with checking spark plugs and coil packs. If the tech had checked the spark plugs he would have found that is all that needed to be changed. I changed spark plugs and oil in my own car and this fixed the problem it cost me just over $200 and the dealer was going to charge me $6000 to do unnecessary work on my car because they have inexperienced techs not mechanics working on customers cars. Steer clear of this service department.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Bad Customer service. the Car came without the Key lock...

Reviewed by MichelMay 03, 2021

Bad Customer service. the Car came without the Key lock removal. i can't have my car serviced because i can't take my wheels pulled out. I left two messages to my Sales rep Dozi and his manager, none of them called me back to solve a simple problem. If I knew before they had such a bad customer service and so many bad reviews I would never had made the trip to Lake City to buy my Ram. They only care about the sale.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Unhappy with service department!!

Reviewed by Fortner from Lake City, FLFebruary 24, 2021

Great sales department! As of Feb., 2021 my Wrangler is 2 years old. Having a slight problem I made an appointment for several days ahead (almost a week). I arrived for my 10:00 AM appointment only to be told they were running 3 hours behind! How are you 3 hours behind when you've been open for 2 hours?? Very disappointed as I have been a customer for quite some time!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

About Lake City Chrysler Dodge Jeep Ram

Car shopping and happiness have one thing in common: Lake City Chrysler Dodge Jeep RAM (CDJR). When you shop with us we have a staff of professionals who are dedicated to making sure you leave our dealership satisfied. If you're in the market for a new vehicle our inventory is stocked with a wide variety of different makes and models of both the new and used variety. We offer several products and services in our Parts and Service department and our finance team takes the stress out of the buying process.

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