Dodge, Jeep and Chrysler
New Car Dealership in Fruitland Park, FL
Overall Rating
4.8/5
Read dealer reviews
We are your NEWEST 5 STAR DEALER!!! In need of a new or pre-owned Chrysler, Dodge or Jeep vehicle? Looking for financing, outstanding vehicle service or a specific auto part? You're in luck! Bill Bryan Chrysler Jeep Dodge supplies all of the above and does so with excellence. We are conveniently located at 3401 U.S. Highway 441/27 and provide Fruitland Park and surrounding areas with a staff of friendly individuals dedicated to customer satisfaction. Stop by today to check out the impressive services we provide.
And for service for your new Dodge, Jeep or Chrysler, Bill Bryan Chrysler, Dodge, Jeep, RAM is the place to go in Fruitland Park. Bill Bryan Chrysler, Dodge, Jeep, RAM has certified mechanics that can help keep your new car up and running. Keeping your car running safely is important to you, right? So make sure to use the experts for your service needs!
Bill Bryan Chrysler, Dodge, Jeep, RAM Reviews
Overall Rating
4.8/5
205 out of 216 people recommended this dealer
Overall Facilities:
3.5/5
pre-alignment NEW MACHINE ???
Reviewed by James Taylor
in Plattsburgh,N.Y.12901
April 03, 2020
I went to Bill Bryan Chrysler Dodge Jeep , for an oil change and tire rotation . Juan told tell me it would be about an hour. I told him, me and my family are down here seeing my father-in-law for his 83rd birthday and we are going to Disney World this morning. So i need it done in that alotted time. I was then left there with Mark who was making popcorn, hotdogs, etc. keeping me busy along with all the other people that were waiting. which there was a lot of. A little over an hour later Juan came back to me , with a pre-alignment scan sheet that said my alignment failed both front and rear on toe. needless to say I said really. that's really weird that the rear is that far out of toe. we just got the vehicle in July 2019 it only has 5500 miles on it . but he said that his pre-alignment new system was right on and that I should have it done . and it's covered under the warranty . reluctantly I said how much longer he said about another hour . I signed a paper stating that they could do the alignment and it had something with figures of 200 and some dollars on it. but no cost to me. Then at about 10:30 a.m. which is about 2 and half hours total. I started hunting down Juan and told him i had to go to get my family to Walt Disney. we had to go back to Plattsburgh New York the next day which is a 23 hour drive. I got the run a around about what the tech was doing to my Jeep. At approximately 12:00 p.m. the tech parked my jeep. And Juan gave a cashier my paper work. she told me to go through the doors and she meet me over by the cash register . She told me what I owed and I said let me read the paperwork first before I pay you. after reading all the paperwork, I asked her where the pre-alignment diagnostic paper was. She said it's right there. I told her no that's not the paper they showed me. She said, yeah it is one before one after. I said, I know what the paperwork is, but that's not the pre-alignment paper that Juan showed me. She started huffing and puffing went back to Juan and i followed her. She started to argue with Juan about what I was saying . Juan told her that I was right and there was a pre-alignment paper missing . after what seemed to be an eternity the tech that was working on my vehicle earlier. came back with a crumpled up pre-alignment paper that he pulled out of the garbage and threw it down in front of me .I will tell you what i use to do alignments and knew that i was being hussled. Even the lady was very rude when I wanted that pre- alignment paper. I paid my bill and left. no I'm sorry no apology no nothing from them people. terrible is all I can say. and I wasn't the only one they were running through the pre-alignment thing. and most of the people there were senior citizens from the looks of it. James W Taylor
Same answers to complaints
Reviewed by Weapons Load Toad
in Bushnell
February 13, 2020
Had to laugh going through customer complaints. If you read the answers to most of the complaints, it's basically the same answer on all of them.
Great staff great place to do business
Reviewed by Debra Giordano
in Fruitland Park, FL
December 24, 2016
Eddie took care of us so well. We recommand everyone to come and have a pleasant experience. Great staff great place to do business.
