Dodge, Jeep and Subaru
New Car Dealership in Delray Beach, FL
Overall Rating
4.7/5
Read dealer reviews
Schumacher of Delray Beach is ready and waiting to help you out in any way we can. Our skilled financial team will be delighted to discuss a car loan or lease, finding the solution that works best for you. After all, your needs are our priority when it comes to realistic auto financing.
Aside from expert knowledge in everything automotive, we simply love serving you. So, we invite you to join the family and come see us today, conveniently located at 2102 S. Federal Hwy in Delray Beach, Florida. We look forward to the opportunity to serve you for life!
And for service for your new Dodge, Jeep or Subaru, Schumacher Chrysler Dodge Jeep Ram of Delray is the place to go in Delray Beach. Schumacher Chrysler Dodge Jeep Ram of Delray has certified mechanics that can help keep your new car up and running. Keeping your car running safely is important to you, right? So make sure to use the experts for your service needs!
Schumacher Chrysler Dodge Jeep Ram of Delray Reviews
Overall Rating
4.7/5
283 out of 296 people recommended this dealer
Overall Facilities:
3.3/5
Not sure
Reviewed by Scott Nelson
in Delray Beach Florida
August 28, 2020
I bought a Jeep Wrangler on New Years Eve 2019 from Schumacher Jeep in Delray Beach FL. While in the finance room I was taken care of by a guy named AJ. He was trying his best to sell me the add on extras as they all do when you buy or lease a vehicle. I did not want them and kept saying no as I never buy these things. I was at the dealership for about 6 hours and was tired and just wanted to get out of there with my new Wrangler and go home for dinner. He finally said the extra wear an tear plan and wheel and rim protection was what he recommended. I said no no no. Finally he told me it included 2 oil changes and 2 tire rotations annually for the first 2 years. At this point I said yes as that seemed I would get something for my extra monthly payment and just wanted to get out of there. Well guess what, about a month later I received information from Jeep that the tire rotations and oil changes come with the lease! I called AJ on at least 4 occasions, maybe 5 and he never returned my call. I finally went to the dealership and asked to speak to AJ and was told he was busy. I explained that I wanted to return the extra protection plans that I was duped into by false information that AJ gave me. The employee told me that I would have to contact Allstate as that is the Insurer that handles that, not the dealer. So, I contacted Allstate and they told me that the dealership is where I can take care of that. This was just as the Covid Virus problem started so I was 3 months dealing with this with no resolve with Allstate. Allstate told me that they will contact Schumacher for me and voice my request and they will issue a refund and the amount already paid with my monthly payment. This was going on for 3 months and nothing, no call from Schumacher. I went on facebook the other day and spoke with Veronica who was very nice and said she would let AJ know that I needed a call back. No call. I messaged Veronica back that evening and told her that AJ never called me. She said she would send another request. I told Veronica at this point I am getting extremely upset and would like to have the GM give me a call the next day and was also messaged by a gentleman named Stan who also assured me that the GM would call me the next day. Well guess what, no call once again. I have never had a company ignore a request like this from a customer before in my life! Not even the decency of returning a call from a customer that bought their product? All I want is to cancel this extra add on as I was duped into purchasing it and a refund of what I have spent on it thus far. They do not even have the decency to return my many requests! I was contacted by their customer service liaison Cassie Montalvo. She offered to cancel the warranties and send the check to the lien holder? My monthly payment would remain the same as it was as if I am still paying for the warranties? I asked now how is that helping me? I am still paying for something I was lied to and duped into purchasing. Apparently the amount would be applied to the end of the 5 yr lease?? I told her that was not acceptable to me and she would need to talk to her management and at least have that check sent to me rather than the lien holder so I can use it to pay the additional cost of the monthly payment. She said she would talk to Management and get back to me. Fast forward one week later and still no call back.
DON'T BUY HERE, very poor customer service
Reviewed by Akumu Ngai
in Charlotte, NC
May 18, 2020
DO NOT BUY from them. I did NOT have a good experience with them at all. It is a typical stealership trying to make a quick sale with no regard to honesty.
I bought a preowned 2002 Range Rover HSE, the sales person and his manager did not disclose that the central locking was dead and hid many facts(non functioning HVAC, thermostat, falling headliner etc).
When I confronted the sales person about the central locking he admitted they knew about it, he sent me an email stating they would pay for it. It is over 2 months but I haven't received payment. I have since made several phone calls and left voicemails, that have not been answered.
Love my Chrysler Pacifica
Reviewed by HuniGram3
in Boca Raton, FL
September 27, 2018
We purchased our Chrysler Pacifica last Sunday. Thank you Craig Sabarese for your patience (since I could not decide on a color)! It was a pleasure working with you. Our finance gentleman worked his magic and got us into the Pacifica at a monthly price I was happy with (and that's no easy task)! Here's to many future road trips during our retirement years!
