Dodge, Jeep and Chrysler
New Car Dealership in Cape Coral, FL
Overall Rating
1.7/5
Read dealer reviews
Welcome to Cape Coral Chrysler Dodge Jeep Ram in beautiful Cape Coral, FL. Cape Coral Chrysler Dodge Jeep Ram is the greater Cape Coral area's premier Chrysler Dodge Jeep Ram, and we go the extra mile for everyone we work with. If you're looking for a massive new car inventory, competitive prices, friendly service, and no-pressure sales, make Cape Coral Chrysler Dodge Jeep Ram your destination. We would be happy to add you to our long list of satisfied customers.
Our certified mechanics know how to keep your new Dodge, Jeep or Chrysler fine tuned and safe. So if you are in Cape Coral or the surrounding area, check out Cape Coral Chrysler Dodge Jeep Ram!
Cape Coral Chrysler Dodge Jeep Ram Reviews
Overall Rating
1.7/5
2 out of 12 people recommended this dealer
Overall Facilities:
2.9/5
Follow Through
Reviewed by Ynot
in Cape Coal, FL
November 24, 2020
Traded a vehicle, so simple right. Dealer never sent in the proper paperwork to lending institution and trade was never payed off. Fast forward a month. I receive a payment for a vehicle that I traded in a month ago to my surprise. Dealership claimed they were never informed. WOW someone has to inform you on how to do your job! Simple business ethic....do your job employees of CDJR and you wouldn't have upset clients.
If you’re looking to trade your vehicle stay away
Reviewed by Joe
in Cape Coral FL
September 26, 2020
I went to this dealership twice since it’s local. Both times I was there I was offered $4000.00 to $6000.00 under what any other dealer would give me. I asked about the low trade offer and kbb value. I was told kbb doesn’t pay the bills. It’s amazing any other dealer is willing to pay kbb value or more but this place wants your vehicle for nothing. Very poor sales manager I honestly don’t know how the guy has a job with that attitude.
My Experience purchasing my 2020 Ram Rebel
Reviewed by Sean G.
in Naples, FL
February 11, 2020
I purchased a 2020 Ram Rebel on January 18th. I LOVE IT! My salesperson, Quentin, was spectacular. He knew the inventory well and put me in the perfect truck without taking forever to find it. I drove maybe 4 vehicles before landing in the one I purchased.
Negotiating the sales price was essentially an easy process. Much better experience than some of my previous car buying experiences for sure. I gave the payment I needed to hit, and he came very close to it.
Why the 1 star review if the sale went so well? The problem came once I met with the finance manager. I told him I wasn't interested in buying any additional products beyond just the vehicle. He told me that a GPS product was a requirement and he couldn't take it off the contract. $800 blown there.
I was forced to listen to his sales pitch for various products, again, it was required. After turning down everything offered, he gave me my payment. It was $845. By this time the dealership was closed. It was late. My partner left me at the dealership so she could take our son home because he had grown tired of looking at the cars in the showroom.
Finance guy began his final pitch of the night for GAP insurance. His pitch was great, very chilling to think about things happening after an accident and being on the hook for a lot of cash. I asked him what the payment would be after adding GAP. He told me $856. I thought, that's just ~$10 and no worry about the vehicle being upside down. Also, it got him to back off a bit because I bought something. I had to run home and get the remainder of my down payment so the plan was for me to return at 10am to take delivery of my new truck.
At home it occurred to me that I didn't need GAP insurance because I put a significant down payment on my truck. I planned to have them remove the GAP insurance so my payment would go back down to $845 per month.
10am arrives and I meet Quentin at the dealership. I let him know I needed to remove the GAP insurance charges so my payment would be back to $845. He introduced me to Michelle in their finance department. I went over the sale of GAP and she told me she would remove the charges for it. I asked if there was any additional paperwork to do and she told me no, that they would just update the amount with the bank.
I then waited what felt like an eternity to take delivery of my truck. It was really only a few hours but time drags by when you're just walking in circles waiting for something.
Once I received my payment book from the bank, I realized that Michelle didn't take the finance charges off that had been added. My guess is that the finance guy was trying to sell me on a story and never actually added GAP to begin with.
It's 1 thing to mark up products and negotiate a fair price. It's completely immoral for a company to lie to you and manipulate your financing without giving you the product they're talking about, and that you think you're buying. In the end, my finance guy talked a good pitch about GAP and added the GAP amount to my contract, but didn't actually give me the product he was selling because I didn't need it.
I've spoken to my sales person after the fact and went over the problem in detail with him. No one has followed up with me or offered to try and fix the problem in any way.
For this reason, I give Cape Coral Chrysler Dodge Jeep Ram a 1 star review. It isn't possible to have confidence in a company that rips people off with no regard, like they did me.
Buyer Beware.
Cape Coral Chrysler Dodge Jeep Ram
