Newark Chrysler Jeep Dodge RAM in Newark including address, phone, dealer reviews, directions, a map, inventory and more

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244 E Cleveland Ave
Newark, DE 19711

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:30pm
Tue 7:30am – 6:30pm
Wed 7:30am – 6:30pm
Thu 7:30am – 6:30pm
Fri 7:30am – 6:30pm
Sat 8:00am – 4:00pm

Reviews of Newark Chrysler Jeep Dodge RAM

Overall Rating:

4.5 (out of 5)

88% recommend this dealer

24 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Nice folks....but ehhhhh

Reviewed by PCD from Newark, DEJuly 18, 2020

Took my jeep in for an oil change. told them at drop off it takes 5 quarts, I wanted a tire rotation and an alignment check. 9 hours later, I pick it up. 6 quarts of oil, tire rotation done but didn't include the spare in the rotation, and was told an alignment wasn't needed even though the vehicle pulled to the right. No paper was provided to prove that it wasn't needed. Fact is, they didn't even do it. When I questioned why 6 quarts of oil was put in, I got told, it's a 3.6L, all 3.6L require 5.75 quarts of oil. Well sweetheart, my Jeep is a JL with a smaller oil pan than the other 3.6L's you've been servicing, and it's on page 509 of the manual. Showed this to her, and she still blankly looked at me in the face and said, the manual's wrong, it's 5.75 quarts. Just took my Jeep to Firestone this morning, 8 days later, and the front end alignment was badly off confirming what I told NCJDR.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 3

Buying Process N/A

Quality of Repair 2

Maximum rating = 5

5.0 (out of 5)

Mister

Reviewed by Earl from Quarryville, PAFebruary 25, 2019

I was very well pleased with Lonni Wood’s handling of my transaction. He is knowledgeable, was prompt and polite. He explained the features of my new car well and set up Blue Tooth for me.i

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Mrs. Julie Forrest

Reviewed by Julie Forrest from Wilmington, DEMay 19, 2018

I had the pleasure of working with Rob Wolfe and Tom Biggs on the purchase of my Jeep Compass. I can't speak highly enough of their professionalism, attention to detail and friendliness! A wonderful experience!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Newark Chrysler Jeep Dodge RAM

Welcome to Newark Chrysler Jeep Dodge! Come visit us to test drive a vehicle speak to one of our experts or discuss financing options. The car loan and lease experts at Newark Chrysler Jeep Dodge will do the work for you to ensure you get the lowest possible rate on your car loan. We will work with area and national lenders to provide you with options from low rates to short terms. Come to Newark Chrysler Jeep Dodge for your car loan in Newark and you won't have to go from bank to bank looking for the best rate. We'll do the work for you!

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