Northwest Hills in Torrington including address, phone, dealer reviews, directions, a map, inventory and more

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2065 E Main St
Torrington, CT 06790

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Sales: 877-614-4075

Used Cars: 866-725-9636

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 1:00pm

Reviews of Northwest Hills

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

598 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Seamless transaction, Vin kept me in the loop throughout...

Reviewed by chrisdivitaSeptember 14, 2021

Seamless transaction, Vin kept me in the loop throughout the whole process, excellent to work with…

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Fast and easy! Prompt online and in person service....

Reviewed by doreendepaulAugust 04, 2021

Fast and easy! Prompt online and in person service. Clean, friendly environment, and they respected my time (taking roughly 2 hours over 2 days to complete the buying process).

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi, we want all our clients to have a comfortable and stress-free experience with us! It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

So far Service Dept is great as well as Sales!I brought...

Reviewed by wolljeJuly 10, 2021

So far Service Dept is great as well as Sales! I brought my 2014 Chevy here for service because I was unhappy with the service dept at the dealer I had purchased it from. Sullivans service was GREAT. They fixed the issues and oil changes were an hour, not 2 1/2! I now go here for that vehicle's service and just purchased a 2020 GMC From them. I bought my very first Chevy from Kevin when I was 18 and I am happy I have returned to the Sullivan dealership My rating is Excellent and I will give the full 5-star review because I am pleased with the service but there is ALWAYS room for improvement in Customer service because service speaks volumes.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Northwest Hills

Sullivan's Northwest Hills Dealership has founded its reputation on customer trust and satisfaction. We know that trust isn't simply given so we have dedicated ourselves to earn yours. Sullivan's Northwest Hills Dealership is committed to superior service in all departments from sales to finance to service. We carry an extensive selection of new and used vehicles for you to choose from. We know that you want choice and we provide it!

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