Bolles Chrysler Dodge Jeep in Stafford Springs including address, phone, dealer reviews, directions, a map, inventory and more

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121A West Stafford Rd
Stafford Springs, CT 06076

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Sales: 860-458-7054

Used Cars: 860-458-7081

Hours Toggle

Sales Department

Sun 12:00pm – 4:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 1:00pm

Reviews of Bolles Chrysler Dodge Jeep

Overall Rating:

1.4 (out of 5)

0% recommend this dealer

2 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Hands down, the worst service department.

Reviewed by OrionMagnetics from Tolland, CTAugust 07, 2021

This branch of Bolles Motors has to be the worst. I had an appointment to fix an oil leak. Bolles called me back to reschedule due to mechanic issue. The new appointment was for a Monday and would take 3 to 4 days. This was on my commercial pickup truck. I called on Wednesday to check the status, and learned they never started on it. The mentioned something about waiting on parts. Called on Friday, they still did not work on it. I told them I was coming to pick it up. They offered no apology or lucid explanation. Just arrogance. They lost my commercial and personal vehicle business, as well as all service business for my family. No loss for me, but a loss for them. This was actually the second time I was burned by Bolles. They is clearly a poorly managed business.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

1.8 (out of 5)

They DO NOT honor their warranties

Reviewed by Nick from CTSeptember 09, 2020

Bought a Certified Pre-owned vehicle last year with a Bumper 2 Bumper and Powertrain warranty. Not only do they refuse to honor their warranty and fix my faulty Crankshaft Position Sensor, Only 1 Employee was spotted wearing a mask, and the "mechanic" hooked his phone up to my Bluetooth so he could call his friends. Jasmine of the service department seems to be commission based, practically begging to be able to charge me to re-diagnose my vehicle. DO NOT recommend to anyone. Plenty of other Jeep dealers in the area.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 4

Quality of Repair 1

Maximum rating = 5

About Bolles Chrysler Dodge Jeep

Our experienced staff has helped many people get into the car that they want and we want to help you too. Browse our new Chrysler Jeep Ram and Dodge inventory or our used car inventory to find the car of your dreams. If you need a car loan check out our finance page to start the process. If you need parts or service don't forget about our talented Chrysler Jeep RAM and Dodge repair technicians and Chrysler Jeep RAM and Dodge parts professionals. Bolles Chrysler Dodge Jeep near Enfield CT Somers CT Hartford CT Monson MA and Springfield MA strives to provide the best sales service and experience possible.

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