Fort Collins Dodge, Chrysler, Jeep, RAM

I went in to get my coolant flushed in 2020. After they were done I picked it up and headed out to dinner 10 minutes away from dealership. Came out a little over an hour to head home and there was all of the coolant on the ground. I had no more coolant left in my car. I was so upset, took it back 5 minutes before they closed and left it for them to figure out why this happened. The next day I called them and they said someone did not tighten a bolt so it all leaked out. After work I went to pick it up and they said it is not driving right and they could fix the problem if I pay for it. They were upset that I was upset and intentionally made a head gasket blow. I took it to Pep Boys and barley made it in my car. Justin from Pep Boys said they broke that part on purpose. Pep Boys gave me a discount to fix what the Dodge Dealership broke. DO NOT EVER GO THERE, THEY ARE VERY RUDE AND BREAK THINGS THAT WERE NEVER BROKEN IF YOU MAKE THEM UPSET IN ANY WAY. Now I have to go to dealerships that are not in Fort Collins because they can NOT be TRUSTED.

Bought this Ram Promaster in December 2019. The bottom pan is missing, lights were not adjusted, bolt covers on back door are missing, no hood latch to hold up the hood. Charles Reinhart will never return calls and gives me the run around everytime I contact him. It is now almost April and still no response or action to fix the problems.

The most important element of this dealership was the salesman. Joe Zielonko was super knowledgeable and a great fellow to work with. In my 6 decades of purchasing cars, Joe is in the top 5 percent. We felt very comfortable with Joe and we did not feel pressured. He listened very well to our needs. He is a credit to the organization.