Town & Country Car and Truck Center, INC in Alamosa including address, phone, dealer reviews, directions, a map, inventory and more

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20 S Craft Dr
Alamosa, CO 81101

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Sales: 719-992-3452

Used Cars: 719-587-1843

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 6:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 6:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 7:30am – 2:00pm

Reviews of Town & Country Car and Truck Center, INC

Overall Rating:

4 (out of 5)

60% recommend this dealer

10 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Run very far away

Reviewed by Emily miller from South forkApril 24, 2021

Took my truck to the Chrysler service center and they fixed the suspension. 50k miles later i had catastrophic front end failure. Had them rebuild the front end and it never felt right. 40k miles after that repair the front end failed again and they once again rebuilt it. Less then 10k miles later the tie rod ends and lower control arms failed. So i sold the truck at a huge loss and bought a jeep. Brought it in at 21k miles for an oil change and snow tires and when i got it back it felt off. Brought it in a week later for alignment and they couldnt get it within spec but didnt investigate why, and when i asked i got a really snide response. That last interaction was in oct. Today i took it to a 4x4 place and had it looked at and the brushing in the control arm wasnt properly tightened and now the new tire and the control arm are shot. 2 totally different vehicles same issue over and over. If i could prove it was deliberate i would file court papers tomorrow. And it didnt take much to see the problem just lifting the jeep a little. So if it wasnt deliberate it was laziness or incompetence. Go to pueblo

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.3 (out of 5)

Go anywhere but here

Reviewed by Liv from Rapid City, SDMay 07, 2020

This is a hard review to write. Update - My dream car had an engine failure between south fork ands del norte... this is where my insurance would tow me. Please keep in mind as you read this I live 700 miles away from this dealership. So now the facts.... engine failed on sept 28th at 930am... got towed into their location. Shop is dark, no cars on the visible racks... mechanic on his phone when we arrived at 11am and he stayed at a shelf surfing on his phone till 2pm. Dealership writes repair order and is in receipt of my extended warranty information. My extended warranty was expiring at 100k miles or 10/06/2019. Gm is on strike. So my car sits. Oct 25th strike ends. 10/4. Service tech sends me an email talking about the wrong car assuring me my car is going to get diagnosed I called service mgr on 10/5. No call back Called dealership mgr on 10/15. No call back Called sales mgr...spoke to him...he assured me a call back....nothing. AC Failed on April 25th and emailed Called on Friday April 1 Finally got a call back on Wednesday 5/6 with not covered!! On Nov 12th, a new service tech emails confirming diagnosis had finally happened...over thirty days later, and explains the engine failure. Dealership calls extended warranty with incomplete information for warranty claim. On nov 28th dealership finally sends completed tear down to extended warranty for a new engine to be ordered. Dealership receives new engine on dec 9th. I schedule a flight out there to drive my car back based on the dealership schedule on dec 16th. On dec 13th dealership calls to explain the catalytic converters have gone bad... not only are they not covered.... they cant get them in time from gm to replace them. On Monday dec 16th...I scheduled for the shuttle driver to pick me up at 8am at the alamosa airport with the service tech. Please note it is 14° outside and the airport is closed due to weather. At 820am...I call the dealership myself asking about him.... he's having a cup of coffee and will be on his way shortly. He showed up stating he had no clue I was waiting. The positives...my car was clean, aligned and ready as she should have been, once I finally got there This experience has seriously soured me on Chevrolet....AND YOU COULDN'T PAY ME TO DEAL WITH THIS DEALERSHIP ever again Fast forward 4 months, they didn't install the AC correctly when installing the new engine...Now not only have I paid out of pocket for catalyctics that have been confirmed by 2 separate dealers and my extended warranty that they would have been covered, now add on my AC. BE WARNED....BE SCARED!!!!!!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 2

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

2.3 (out of 5)

President & Founder Razor Safe Engineering Ser

Reviewed by Robert M. Taylor from Manassa CODecember 29, 2017

I seen a used suburban I really liked for my business at the GM lot, one of the salesman took it away basically wanting it for himself. I was looking for 4 vehicle for my business I guess I'll have to go to Santa Fe NM of Denver to shop for vehicles.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities 3

Customer Service 2

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Town & Country Car and Truck Center, INC

Town and Country Car and Truck Center Inc has been servicing Alamosa and the surrounding San Luis Valley area for many years with a strong commitment to our community and to great customer service. We treat the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Our Alamosa showroom is worth the short drive from Colorado Springs Denver or anywhere else in Colorado. Come experience our commitment to excellence for yourself! Ask for Jon Griffin or feel free to call him at 719-588-3263!

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