West Covina Chrysler Dodge Jeep Ram in West Covina including address, phone, dealer reviews, directions, a map, inventory and more

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298 N Azusa Ave
West Covina, CA 91791

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Hours Toggle

Sales Department

Sun 10:00am – 8:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of West Covina Chrysler Dodge Jeep Ram

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

1.5 (out of 5)

2 out of 20 people said they would recommend this dealer

1 (out of 5)

Don’t buy your truchere,, turn and go the other wa

Reviewed by Fed Up in San BernardinoJune 07, 2021

The management lies here, they also say they’re going to get you low financing let you take the vehicle home and then they switch it and say there’s no financing even if you have excellent credit. Run the other way.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

1 (out of 5)

Let the buyer beware

Reviewed by Jim Dunkle in Azusa, CalifDecember 01, 2020

Spent several hours looking at vehicles, found one that I was interested in. I adamantly inquired about remote start, I was informed that this vehicle had remote start, it doesn’t. I did not know this until I have the vehicle home. They gave me 5 calendar days to return with the credit union check, the five days included Thanksgiving,Friday,Saturday and Sunday. Realistically giving me one day. This did not work because they did not provide the paperwork requested and required, so on Monday I had to go back to the dealer and request the proper papers. While there I asked about the remote start and was told that I had signed the “no regrets, no remorse” paper therefore I was SOL. Very deceptive sales, leads one to believe that the vehicle is more than it is. I am 72 years old and cannot sit down and read all the paperwork that it takes in California to purchase a vehicle, I have to trust the people who I am dealingeeee with to be honest and trustworthy. Warning if you purchase a vehicle from this dealer you are foolish. They are a far cry from Envision MBZ, from which I have purchased three vehicles with never a complaint or issue. Nuff said

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

1 (out of 5)

Wwww bbbb mmmm hhhhh aaaaa

Reviewed by Juan ma in West Covina caSeptember 03, 2020

Horrible customer service. And service department. Took two months for a single repair and they where passing the ball to one another, I would never recommend this dealership to no one , including the management.

Customer Service 1

Buying Process 1

Quality of Repair 3

Overall Facilities N/A

Maximum rating = 5

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