Crown Dodge in Ventura including address, phone, dealer reviews, directions, a map, inventory and more

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6300 King Dr
Ventura, CA 93003

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Sales: 805-288-6277

Used Cars: 833-801-1309

Hours Toggle

Sales Department

Sun 8:00am – 9:00pm
Mon 8:00am – 9:00pm
Tue 8:00am – 9:00pm
Wed 8:00am – 9:00pm
Thu 8:00am – 9:00pm
Fri 8:00am – 9:00pm
Sat 8:00am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Crown Dodge

Overall Rating:

4.4 (out of 5)

87% recommend this dealer

112 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

SHADY CRIMINALS!!! DO NOT BECOME A VICTIM!

Reviewed by Mikey F from Ventura, CAAugust 15, 2021

SNAKES!!! These guys are criminals. I went yesterday to their dealership to possibly buy a car from them. First off, their sales rep RUDY made me feel rushed in making a decision. Secondly, and the reason I call them criminals, they ran my credit without my permission. In fact, I made it clear to them and told them at least 5 times not to run my credit because I already had my own financing; I had the check in hand, so there’s no need to run my credit, if I decide to buy. When I sat down with RUDY, he asked for my social and says it was just to do a soft pull for my credit history and I told him DO NOT RUN MY CREDIT! And sure enough, I find out after I left the dealer they did a hard inquiry on my credit and dropped my score. Don’t waste your time with these xxxxxxxx. Especially GARRET and RUDY who are the two sales reps I dealt with. SNAKES!!!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Hi Mikey, thank you for taking the time to share your recent experience. Customer satisfaction is our top priority, and we're sorry to hear we let you down. Feel free to reach out to discuss this further. Thanks, Luis Ramos - Digital Marketing - 805-639-8231

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Worst experience ever. BEWARE!

Reviewed by MeadW from Oxnard, CAJuly 16, 2020

Worst customer service experience of my life. Service writer Johnny Lemuz was rude, dismissive and did not help at all (appointment was with him). Management didn't seem to care and another service writer, Eric, told me that Johnny's behavior was normal and he treats customers bad often. This is unbelievable that a business would continue to employee someone as unprofessional as that. Every team member I encountered at this dealership looked miserable like they hated their job and NONE seemed to care about any customer at all. I saw 5 or 6 different service customers all wandering around looking for help with not one employee jumping in to help. I can't believe this place has been in business as long as it has, I seriously have never been to a worse dealership in my life. STAY AWAY FROM CROWN DODGE, I'd rather drive 1,000 miles than be treated like this again.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

4.8 (out of 5)

Aaron Lane is very helpful to get my car and mispl

Reviewed by Kishore Reddy Papatla from LA, CaliforniaFebruary 27, 2020

Overall, I had a good experience working with Aaron Lane in purchasing my 2019 Dodge Challenger GT. He is very friendly person and supportive even after I bought the car, a couple of days later I realized one of the key is not for my car and informed Aaron, he tried to find my keys and when he couldn't he ordered for a new keyfob and he told me that he can mail it to me so that I don't need to drive back to them. I highly recommend him and definitely I will buy my next car from him.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 4

Quality of Repair 5

Maximum rating = 5

About Crown Dodge

We re the #1 Quality used car lot in Los Angeles that would help you finance the car that you are searching.
We can one of the best financing options in the Industry. We re the New friendly Dealership that you are looking for. We thank you in advance for giving us the Opportunity to be part of you next vehicle purchase experience. Looking forward to do business with you soon!

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