Turlock Chrysler Dodge Jeep Ram in Turlock including address, phone, dealer reviews, directions, a map, inventory and more

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1600 Auto Mall Dr
Turlock, CA 95380

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Sales: 209-250-5800

Used Cars: 209-330-5125

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Turlock Chrysler Dodge Jeep Ram

Overall Rating:

4.1 (out of 5)

81% recommend this dealer

37 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Service short change on services

Reviewed by MK from Turlock, CAMay 02, 2021

Never got the tire rotation which I paid. I have taken my Dodge Charger to this dealership 4 times for oil changes. The last two times I paid for tire rotation and I started to suspect they were not rotating it. So I chalked marked the RF and RR wheels on this oil change 5/1/2021. The dealer kept the car vehicle for 3 1/2 hrs had 10:15am appt. when I got my car I checked the wheels and guess what they never rotated the tires. I pointed out to Daniel Dio (Service Advisor) he told me will talk to his service mgr. Kind of sucks that you take your car to a dealership and they don't do all the services you paid for. Now I have to take the vehicle to a tire shop to get it rotated. Steer clear from this dealership. It shouldn't take 3 1/2 for oil changes with appt and apparently they didn't get the time to rotate the tires. see the pics for the service order, and chalk marking on the wheels.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Dear Mayur, Thank you for taking the time to speak with me this morning to discuss your dissatisfaction. I spoke to our service writer; I was informed that all four tires were marked with a white chalk, which would make it difficult to conclude that tires were not rotated. from a customer's prospective, I understand your frustration for waiting a longer than usual as we are limited staff on Saturdays. Our goal is to ensure you are satisficed with our services; we are honoring a refund on tire rotation charges and welcome you back to our service dept. for a complementary tire rotation on us. Thank you again for being our valued customer and we look forward to serving you again soon. take care.-Suman, Customer Relations Manager

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Buying a new truck

Reviewed by Gerardo martinez from StevinsonNovember 08, 2020

They have great customer service. The person that help me was Armando and he made feel good about my purchase.I really recommended this dealership overall.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you Gerardo for your kind words! Your feedback is much appreciated and we look forward to serving you again soon. take care- have a very happy new year!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Go See Manny at Turlock Chrysler.

Reviewed by Barbara C from LOS BANOSSeptember 18, 2020

Even though they did not have the vehicle I was looking for Manny was very thorough in explaining the crisis of shortage of inventory where as other dealerships just wanted me to buy what they had on there lot. I will defiantly be buying my Charger Scat Pack from them and have him continue to help me. Go see Manny the Internet Manager, he is patient and comprehensive.

  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Hello Barbara, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Turlock Chrysler Dodge Jeep Ram

At Turlock Chrysler Dodge Jeep Ram we take pride in bringing you hot innovation and creature comforts with a dynamic selection of like new used vehicles!! Please contact Fleet/Internet Sales dept. for your special Internet Pricing. Our mission is to give you the best service possible.

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