DCH Chrysler Jeep Dodge RAM Fiat of Temecula in Temecula including address, phone, dealer reviews, directions, a map, inventory and more

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26845 Ynez Rd
Temecula, CA 92591

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Sales: 951-225-4230

Used Cars: 951-225-1915

Hours Toggle

Sales Department

Sun 9:00am – 8:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of DCH Chrysler Jeep Dodge RAM Fiat of Temecula

Overall Rating:

4.2 (out of 5)

80% recommend this dealer

295 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Terrible customer service

Reviewed by Rickey Whitman from Moreno Valley californiaOctober 04, 2022

I bought a 2023 jeep grand Cherokee. I wanted white they brought me a silver one. It was delivered it to my house. I called the salesman out on the color difference. He said there was no white one. I bought the silver one. I paid cash but they screwed up the contract. They said they would send me the corrected contract to sign. They told me to sign and send back and they would send me copies Its been three weeks and they still havent sent me my paperwork I call and all I get is we will call you back. They havent called. I am going to notify better business bureau. Stay away form this dealership they are not ethical. Once they sell you a car they dont care about you anymore. Terrible customer service.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Beware! 2019 Chrysler 300s

Reviewed by Edward E Marshall from Wildomar, CA September 19, 2022

On 9/15/22...After many calls to resolve this issue regarding my 2019 Chrysler 300S for a both rear rotor replaced. (Please note: only had it for a less then a week.) a service advisor told me Chris Bennett. ,A tech there drove my car for 22 miles for they said for a test drive. ?????( I have pictures of the odometer from dropping it off- from picking it up). Very common at the location … So please do the same . If you drop off your vehicle.. I called to try to get an answer and recomposited for gas ,I in which had spoke to Chris Bennett, and A manager Kevin. I was shot down. ( I guess that is why there rating speaks loudly about there customer service.) With gas @ roughly 5 dollars a gallon. Very poor customer service! Please go somewhere else to take your Car and truck, You will experience poor customer service here, with very poor direction of customer loyalty, and focus! Thanks for reading.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Edward, when the team does a major brake job, we have to test drive the vehicle to ensure customer safety. We know gas prices are high and were happy to reimburse you for the gas used as well as offer a free inspection at your next visit. If you’d like to accept this offer, please reach out to me below, thanks. Kevin Oakley 951-676-0010 General Service Manager

Overall Facilities 1

Customer Service 1

Buying Process 3

Quality of Repair 2

Maximum rating = 5

1.0 (out of 5)

On 9/15/22.

Reviewed by southmarshallpropertiesSeptember 19, 2022

On 9/15/22...After many calls to resolve this issue regarding my 2019 Chrysler 300S for a both rear rotor replaced. (Please note: only had it for a less then a week.) a service advisor told me Chris Bennett. ,A tech there drove my car for 22 miles for they said for a test drive. ?????( I have pictures of the odometer from dropping it off- from picking it up). Very common at the location … So please do the same . If you drop off your vehicle.. I called to try to get an answer and recomposited for gas ,I in which had spoke to Chris Bennett, and A manager Kevin. I was shot down. ( I guess that is why there rating speaks loudly about there customer service.) With gas @ roughly 5 dollars a gallon. Very poor customer service! Please go somewhere else to take your Car and truck, You will experience poor customer service here, with very poor direction of customer loyalty, and focus! Thanks for reading.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Hello, when the team does a major brake job, we have to test drive the vehicle to ensure customer safety. We know gas prices are high and were happy to reimburse you for the gas used as well as offer a free inspection at your next visit. If you’d like to accept this offer, please reach out to me below, thanks. Kevin Oakley 951-676-0010 General Service Manager

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About DCH Chrysler Jeep Dodge RAM Fiat of Temecula

At DCH Chrysler Jeep Dodge of Temecula we offer new Chrysler Ram Dodge and Jeep cars in Temecula along with used cars trucks and SUVs by top manufacturers. Our sales staff will help you find that new Chrysler Jeep Dodge or Ram model or used car you have been searching for in the Temecula Moreno Valley Escondido & Hemet region.

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