Seaside Chrysler Dodge Jeep Ram in Seaside including address, phone, dealer reviews, directions, a map, inventory and more

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3 Geary Plaza
Seaside, CA 93955

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Sales: 888-496-8497

Used Cars: 855-237-1638

Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 4:00pm

Reviews of Seaside Chrysler Dodge Jeep Ram

Overall Rating:

2.3 (out of 5)

38% recommend this dealer

16 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Despicable Service Department

Reviewed by juvy ancheta from Monterey CaDecember 19, 2020

This dealership got the worst service advisors. I think this dealership has been through 3 owners (not so sure) and ever since the service department never changed. It's always been the worst. I dropped my vehicle off for a warranty repair. I was told by the service advisor "all parts that we need are in" but we need the car for almost the entire day. So I took some time off from work and dropped off my vehicle 12/14 on or after 0830 hrs. I picked up my vehicle on or after 4pm. I was told by the service advisor not to adjust or touch the repair part for at least 24 hrs to let the adhesive set in. So after 24 hrs I checked the "repaired part" and it has not secured. The adhesive they did not work and its worst than before. So I called the service department and instead of owning to the failure they were blaming someone else. When the service advisor told me "well if you want it fix you just have to drop if off again for the whole day". This time I was pissed off. So naturally human instinct kicked in and unpleasant words were used. The service advisor hangs up on me that got me pissed off. Since then the service department keeps on hanging up on me. so today I was able to speak to the GM, a Bobby Dillard. I told him the problem. He said he will take care of it. A few minutes later he called me back and told me he spoke to his service department and that I was rude and I used profanity. I told told him I did but he should consider how a customer got to that point. He also mentioned I gave them a bad review. So since I did all that, Seaside Chrysler Jeep will not honor manufacturers warranty and extended Warranty (which they sold me) for my vehicle. A dealership that sold me a brand new Jeep will not honor the manufacturer warranty that came with the vehicle and the extended warranty that they sold me. Just because someone's feelings got hurt. I don't recommend this dealership if you plan to buy a new vehicle. Their customer service is only good while they are selling you the vehicle. Oh and also don't buy extended warranty from them. oh cause god forbid you hurt one of their employee's feelings, your SOL. Buy from a dealership that will take care of a customer from the start of the sales until done and have a service department that will continue such service. but I would like to mention that Richard Sutton from ales department is an awesome sales rep and a good guy. Can't say the same for the service department and advisors and the GM Dillard. I guess I hurt their feelings... But my vehicle still not fix and Chrysler will hear about it

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 5

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Awesome Service

Reviewed by Michael from San Jose, Ca.June 22, 2020

Unannounced service visit before going out of town. Stopped by and had our oil and tire rotation service. The staff was friendly and quick to get us checked in. A little over an hour and the oil service was completed. Very efficient and friendly staff. Thanks again!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Baited

Reviewed by CDJR Victim from Monterey CAMay 29, 2020

Their Finance guy Paul and sales persons and sales manager Bobby people lack ethics and integrity. I was sold multiple extended or additional service type contracts that weren’t executed with the administers ( meaning the service provider never received the funds), a tire protection service $900( nothing is covered within 5000 miles of purchasing the car I needed 4 new tires paid out of pocket, a paint less dent protection $900, 2 GAP contracts with different MSRP on them $895 eacha Butler Protection$900 (still not sure what this is), This happened because I informed them i couldn’t wait at the dealership while they got the paper work together due to my son with special needs. I did not have a vehicle at the time and needed one for the next day, they absolutely took advantage. After about 2 hours on a not busy evening I was tired so I asked if I could purchase the car cash I didn’t need to finance it and the price went up. Don’t bother purchasing and warranty because it’s likely you won’t ever get a service appointment contracts . They will tell you you didn’t have to purchase the contracts but that’s a lie, they are shady and twist words. I spoke to Scott who referred me to a finance manager who agreed to meet with me but warned me they would not be canceling of of the contracts. Upon contacting each and individual service company they advised all are able to be cancelled contact the dealership to sign the form.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Seaside Chrysler Dodge Jeep Ram

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing!

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