Dodge, Jeep and Chrysler
New Car Dealership in San Leandro, CA
Overall Rating
1.7/5
Read dealer reviews
Here at San Leandro Chrysler Dodge Jeep Ram, we are not just passionate about our new and used Chrysler, Dodge, Ram and Jeep brand models, but we are also dedicated to providing customers like you from the San Francisco, Oakland, Berkeley and Hayward areas with excellent service each time you walk through our doors. We know our new & used vehicles inside & out, and we can't wait to share our knowledge with drivers like you in the greater San Francisco area so you can find the model that's perfect for you. While helping you find that perfect model, we'll do everything we can to make your experience at our dealership pleasant & stress-free.
San Leandro Chrysler Dodge Jeep RAM's service reps and mechanics are Dodge trained and utilize the latest cutting edge technology to keep your car running smoothly.
San Leandro Chrysler Dodge Jeep RAM Reviews
Overall Rating
1.7/5
2 out of 18 people recommended this dealer
Not worth your time
Reviewed by Pratyush Pande
in Hayward, CA
February 10, 2021
One of the most weird experience I have had at a dealership. I am planning on getting the challenger scat pack wide body so I went to the dealership for a test drive. Inspite of having an appointment the sales associate informed me that the car is not available for a test drive and they do not allow customers to test drive the expensive cars. I find this very strange that they expect ppl to buy similar performance cars without test drives and experiencing the features of the car. I know I am not comfortable spending close to $60k on a fun weekend car without getting to know/experience it.
Very disappointing. I chose them as they were closer to my home but I guess that's why ppl go to the Fremont CDJR which is rated much higher on Yelp than this dealership.
Worst sales experience
Reviewed by Suman
in San jose
November 15, 2020
Worst sales team ever, go to any other dealership then this.
No ethics No respect and no Etiquette. Because of Covid i had confirm the rate over phone for a specific model, they got my credit application filled and all done to go. When i reached dealership they say we can't give car in provided price because may be we had a mistake and that price is too low.
I means they wasted my effort my time and on top of that they are not sorry for mistake.
Don't go Don't go Don't go go any where else
Satisfied Customer :)
Reviewed by Priscilla B.
in San Jose ca
February 22, 2014
Cars. Com helped me narrow down what make and model I was looking for. And who had it. Then I called the dealership, right away I talked to Eric he was enthused to find the car I looked up online to see if they still had it on the lot. I called Tuesday and told him I would make it in before work. He said not a problem I'll be here waiting for you gave me great directions to get there even gave me his personal number! I unfortunately didn't make it in that day so we rescheduled till Friday around five pm. Well I have three kids and always on the go so I called him and said I would be running late, he said not a problem I'll be here till 7pm. Well of course my husband and I ran into traffic we were coming from San Jose. He called and said you guys still coming? I said yes running late traffic is bad. Well we got there just around seven. He met us upfront and was nice very personable. Enthused about showing us our options. We test drove two cars. And weighed out our option. Filled some paper out. He came bk we told him what we had on the table what payments we wanted monthly. Term. Then he came bk and said you got it. And mind you our credits weren't a great! But anyways he met our needs! Then we met with the money man(finance) he was friendly as well. Was personable talked to is like people instead of dollar signs! Filled out some papers and then it was a wrap! Eric came back and gave us our new car with a tank of gas! So we got there at 7pm left there around 9ish. Not too shabby! And I was expecting all day, nope not at this dealership! All of Erics colleagues came by and said Congrats, enjoy your Car I thought that was nice! So all and all I plan on coming here next time I need a car! Great customer service. Great selection! Definitely would recommend this dealership and talk to Eric!!! Five stars all the way! I work retail so I know all about customer service!
