San Leandro Chrysler Dodge Jeep RAM

Went to buy a car from a Patricia lady it was supposed to be a easy deal she tried to bait and switch me by telling me that car was sold but they have one that is $5000 less but they decided to mark it up $10000 so it’s more explaining they aren’t selling as much so they have to depend on customers to pay more. Horrible company.

The very best experience of any dealership I have ever had. I was looking to trade-in my 2016 Ram 1500 Laramie Longhorn. I called everywhere within a 100 mile radius. No one had anything close to what I wanted, until I called San Leandro Chrysler and talked with Vanessa Abaunza. When she answered I asked the same question as I had for every call before her. I told her, I'm looking for a 2021 RAM 1500 Limited Longhorn. No sooner having said these words, and she said, you have good taste. I thought for a moment, is she being real or just being a sales rep. Then she said, I love the Longhorn, it's my favorite and she went on and on about it. No other sales rep from any dealership told me I have good taste. She made me feel great from the very start. She had me at "Hello"... She continued asking, what exactly I was looking for on the truck and what color? I wanted everything in Delmonico Red. She immediately said, I have it. I was skeptical, but curious. Can you show me? Next thing I knew, I was looking online at the truck of my dreams. I asked, how did you do that? I have spoken to every dealership and no one had anything close. I was about to give up and then you pull this out from nowhere. My heart was pounding, I could hardly speak a word from that point. I about had tears I was so beside myself. Her next words were, when do you want to come see it? I explained that I was about 80 miles away. She came back with, I have customers that come from everywhere, just to buy from us here at San Leandro Chrysler. I told her, I really don't want to drive 2 hours one way just for this truck. She came back with, is this the truck you want and have been looking for? My answer, Y E S ... she then said, what's 2 hours, if you get the exact truck you want? Well, I had to agree, she had me and I knew it and I wasn't going to let anyone have that truck but me. There was a lot of details left out in this review, but I want everyone reading to understand that I have never ever encountered a better sales than her. She is the very best. I love her. She was honest, sincere, funny, just the most amazing person to deal with. I cannot say enough or give her higher praise of any sales rep. ... if you are looking for a new RAM truck or any Dodge, Jeep, call and talk with Vanessa in sales, she'll hook you up, just like she did me.

One of the most weird experience I have had at a dealership. I am planning on getting the challenger scat pack wide body so I went to the dealership for a test drive. Inspite of having an appointment the sales associate informed me that the car is not available for a test drive and they do not allow customers to test drive the expensive cars. I find this very strange that they expect ppl to buy similar performance cars without test drives and experiencing the features of the car. I know I am not comfortable spending close to $60k on a fun weekend car without getting to know/experience it. Very disappointing. I chose them as they were closer to my home but I guess that's why ppl go to the Fremont CDJR which is rated much higher on Yelp than this dealership.