Coastline Chrysler Dodge Jeep Ram in San Juan Capistrano including address, phone, dealer reviews, directions, a map, inventory and more

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32881 Camino Capistrano
San Juan Capistrano, CA 92675

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Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 8:00am – 9:00pm
Tue 8:00am – 9:00pm
Wed 8:00am – 9:00pm
Thu 8:00am – 9:00pm
Fri 8:00am – 9:00pm
Sat 8:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 4:00pm

Reviews of Coastline Chrysler Dodge Jeep Ram

Overall Rating:

4.7 (out of 5)

90% recommend this dealer

97 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Tatiana Hassan

Reviewed by JEROME HEAD from MORENO VALLEY, CAFebruary 04, 2021

DID MY HOMEWORK BEFORE SPEAKING WITH ANYONE FROM THE DEALER. WORKED MY DEAL ON LINE THEN SPOKE WITH TATIANA TO GET THE DEALERSHIP TO HONOR THE OFFER. SINCE I'M NOT THE EASY PERSON TO DEAL WITH WHEN IT COMES TO PURCHASING VEHICLES I LIKE TO PRESENT MY OFFER AND GET A SIMPLY YES OR NO BACK. TATIANA WAS VERY PROFESSIONAL IN PRESENTING MY OFFER TO RICK AND CLOSING THE DEAL. SHE STAYED IN TOUCH WITH ME EVERYDAY UNTIL I MADE MY MIND UP TO BUY. IT'S SIMPLE I SEE IT, IF I LIKE IT, I WILL BUY IT. THIS WAS THE ONLY DEALERSHIP IN Southern California THAT HAD THIS PARTICULAR TRUCK ON THEIR LOT. THE 2020 RAM LONGHORN WITH THE BEIGE INTERIOR. LOVING MY TRUCK. THUMBS UP TO TATIANA GREAT PERSON ALL AROUND.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Worst dealership experience of my life.

Reviewed by Christian from Orange County, CASeptember 13, 2020

BEWARE: Very misleading dealership. The type of car salesmen you see on TV and in the movies. They wasted 5 hours of my time leading me to believe the car was $300 a month, I filled out all the paperwork and at the end they told me it was we $600. The manager gave me a half hearted apology and said sorry for the misunderstanding after I had spent 5 hours there. I feel extremely misled and upset that I spent so much time there just to be lied to. I wish I could give a 0 or a negative score because it was hands down the worst customer service I have ever seen in my entire life.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Customer

Reviewed by Ravi from San Diego CAMay 17, 2020

Bought a new Jeep from Coastline had the best buying experience. Demetrius helped me find the car I wanted and the options I was looking for. Great sales rep to work with. The financing process was seem less They gave me a great price as well. Will be back again!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Coastline Chrysler Dodge Jeep Ram

At Courtesy you will find the atmosphere in each of our departments to be comfortable and friendly yet professional in our dedication to quality. Our family of employees is comprised of highly-trained professionals dedicated to fulfilling all your automotive needs while exceeding your expectations. We pledge to build a relationship with you that is built upon trust integrity and professional service.For over 50 years the Fitzgerald and Gruwell families have provided the very best in automotive service and products to the people of Arizona. Now our family is committed to serving you your family and our community here in Southern California

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