Kearny Mesa Chrysler Dodge Jeep RAM in San Diego including address, phone, dealer reviews, directions, a map, inventory and more

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8010 Balboa Ave
San Diego, CA 92111

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Sales: 858-560-7100

Used Cars: 858-223-0645

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 6:00pm

Reviews of Kearny Mesa Chrysler Dodge Jeep RAM

Overall Rating:

4.6 (out of 5)

90% recommend this dealer

158 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Kearny Mesa Dodge

Reviewed by Juan Zavala from Rosarito Beach, MexicoJune 20, 2021

Alfonso is our service rep and is impeccable. It would be nice if there were a chance to rent a vehicle while the all day service is taking place. We have to drive up from Rosarito Beach Mx. In two cars because of that, whereas Frank Toyota provides that service and it is a big help. If they can do it, why can?t you?

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Service Department

Reviewed by Joanne Novotny from Chula Vista, CAJune 09, 2021

This was the worst experience we have ever had with service at any dealership. They had our Jeep for almost a week for a wheel issue and they did not answer calls, did not return our 20 plus messages or texts. No one ever called us back. We ended up having to go and pick up our Jeep with no idea of what they did or checked. We picked it up because I could no longer deal with waiting for some kind of answer. So, now we have to take it somewhere else and a week wasted and I had no vehicle. And when we did get the service contract back, it stated the windshield fluid was checked and full and it wasn?t. So, we knew no one even looked at it or tried to. All they said was they had several guys out on personal issues (we are the ones who called them to find that out btw.) And no one updated us on that and that they were too busy and didn?t know what was going on with our Jeep. Then, I guess they are too busy for any service. It was the most stressful and frustrating thing when it comes to auto service we have ever dealt with. If you don?t have time to service the vehicle, or even check it, then don?t except it in the first place. You wasted so much time and our Jeep could?ve been done if we had taken it somewhere else. I can?t believe you had the Jeep for so long and couldn?t give us an answer to what was wrong with it or what we needed to have fixed! I hope no one else has to deal with what happened to us. We all have personal issues in our lives, but, when it comes to me not having my vehicle for so long during my daughter?s graduation and family in town, that is unacceptable. This is your business and what people bring their vehicles in for. The no commutation and no one ever answering the phones or returning our calls in the service department for several days is just crazy to me. So, if I could put negative stars, I would. Horrible service.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

AGM Battery Replacement

Reviewed by Bryan Blacksher from San Diego, CAJune 01, 2021

AGM battery went bad. Don't know why. Van would not start, even with a jump. Had to have the van towed to dealer. They replaced the battery.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About Kearny Mesa Chrysler Dodge Jeep RAM

Rancho Chrysler Jeep Dodge RAM is proud to serve the San Diego area with quality Dodge Jeep RAM and Chrysler vehicles auto repair and service manufacturer auto parts and car loans and leases. We have something for every taste and need with models like the RAM 1500 Dodge Challenger Jeep Grand Cherokee Chrysler 300 and more. Come visit us at 8010 Balboa Avenue in San Diego CA to see our Chrysler Dodge Jeep and RAM cars and take one for a test drive.

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