Puente Hills Chrysler Jeep Dodge Ram in Rowland Heights including address, phone, dealer reviews, directions, a map, inventory and more

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17280 Gale Ave
Rowland Heights, CA 91748

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Sales: 626-778-4081

Used Cars: 626-709-2287

Hours Toggle

Sales Department

Sun 9:00am – 9:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of Puente Hills Chrysler Jeep Dodge Ram

Overall Rating:

4.3 (out of 5)

85% recommend this dealer

75 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I was deceived

Reviewed by New Honda owner from Victorville,caJanuary 15, 2021

I drove over an hour to this dealership while keeping communication with the salesman to ensure this car was still available. I arrived, test drove and went to sign the papers for them to come back and say the car was already sold . I didn't want to buy the add ons and I felt that they didn't sell me the car because they weren't going to make enough on it. I already had preapproved financing which they didn't seem to like either. They are out to make as much on you as possible. Go somewhere else that wants to make a deal!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Thank you for taking the time to share your experience with us. We always want to deliver the best possible buying experience to our guests, and we're disappointed to hear we missed the mark. If you have any other comments or concerns, please don't hesitate to reach out. Sincerely, Josh Story, General Manager, 626-626-2000, J.story@puentehillscdjr.com

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Bad service department

Reviewed by Lost customer from City of industryDecember 07, 2018

They recommend what you don't need. Check your factory maintenance book first before you approve any services. New management is sucks. Bad service. Looks like Employees are not happy there.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

This is very concerning to hear. I am incredibly troubled by this review and hope you will give me the opportunity to learn more by contacting me at 626-626-2000. Sincerely, Josh Story, General Manage

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Satisfied Customer

Reviewed by “Black Friday” on Wednesday! from Victorville, CANovember 27, 2018

Alex and Gus were amazing during my car purchase process. They worked hard to ensure that I received a great deal and the Finance Department worked just as hard to ensure that the deal was finalized. If you are looking for a vehicle and looking for a dealership that will work exceed your expectation, don’t waste your time shopping anywhere else.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

We are so happy to hear about your experience during Black Friday! Thank you for letting our team help you find an outstanding new vehicle. Sincerely, Josh Story, General Manager

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Puente Hills Chrysler Jeep Dodge Ram

We're focused on delivering a superior shopping or service experience every time you walk through the door. Serving Hacienda Heights West Covina Whittier Rowland Heights and the rest of Los Angeles and San Bernardino County since 2011 we remain focused on the same core values - transparent pricing customer focus and outstanding service. We're not here to just sell you a car - we're here to assist you in your car buying process.

Ready to buy? Get a price quote before visiting the dealership.

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