Jeep Chrysler Dodge RAM of Ontario in Ontario including address, phone, dealer reviews, directions, a map, inventory and more

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1202 Auto Center Dr
Ontario, CA 91761

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Hours Toggle

Sales Department

Sun 10:00am – 8:00pm
Mon 7:00am – 12:00pm
Tue 7:00am – 12:00pm
Wed 7:00am – 12:00pm
Thu 7:00am – 12:00pm
Fri 7:00am – 12:00pm
Sat 8:00am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 12:00am
Tue 7:00am – 12:00am
Wed 7:00am – 12:00am
Thu 7:00am – 12:00am
Fri 7:00am – 12:00am
Sat 8:00am – 4:00pm

Reviews of Jeep Chrysler Dodge RAM of Ontario

Overall Rating:

4.6 (out of 5)

93% recommend this dealer

159 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Lousy "Service"

Reviewed by Shane from FontanaJune 11, 2021

I called and made an appointment on Thursday to take my vehicle in the following Tuesday. I took my vehicle in, it is now Friday and they haven't even touched it. They don't bother to tell you it will be a week before we can even look at it, and just keep pushing you off. Do NOT buy from this dealer or go there for service. They should be shut down

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Shane, We understand your frustration and we must do a much better job of providing our customers with an accurate estimate on how long we expect it will take to complete services on their vehicle. We'll be using your feedback as a learning opportunity and should you like to discuss this any further, please contact me. I am here to help. Regards, Kirk Irvine Service Director Kirk@jcdofontario.com

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Spark plugs and oil Change.

Reviewed by Norman Miller from UPLANDApril 08, 2021

It did take a few days to schedule the work I needed done. Once I took my 2015 Jeep Cherokee service was done. I first talked to Dale. He was polite and patient with me.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Norman, we enjoy hearing that our team is working hard and our guests are leaving with a smile on their face. Hope to see you again! Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

The best service department I've ever dealt with!

Reviewed by Henry M. Haga from Chino, CA 91710April 05, 2021

My enthusiasm and deep trust in your service department cannot be overstated. Whenever I turn my car in for repair to Kirk and Carl Mills to handle, I do so with total confidence. Their professionalism gives me a worry-free feeling; I know that my car will be given the absolute best care possible. And to top off this note, I must say that these two competent men always treat me with warm cordiality. Thanks again for the best service available!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Henry, we want nothing but the best for our customers and we're so happy you had such a great service experience with us! We look forward to working with you again! Regards, Brandon Goodermont Director of Operations bgood@jcdontario.com

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About Jeep Chrysler Dodge RAM of Ontario

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Located in the Ontario Auto Center convenient to Los Angeles and neighbors to Chino Pomona and Redlands we will help you find the right vehicle for your needs. Feel free to browse our inventory online request more information about our new Jeep Dodge Ram and Chrysler cars and trucks and used cars set up a test drive or inquire about our auto loan and lease options! Buy it Try it Love it or Leave it. 5 day or 500 mile return policy..."Even if you simply change your mind!"

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