Browning Dodge Chrysler Jeep Ram in Norco including address, phone, dealer reviews, directions, a map, inventory and more

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1983 Hamner Ave
Norco, CA 92860

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Sales: 951-444-7259

Used Cars: 951-547-1049

Hours Toggle

Sales Department

Sun 10:00am – 9:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Browning Dodge Chrysler Jeep Ram

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3.5 (out of 5)

5 out of 8 people said they would recommend this dealer

1 (out of 5)

Prices Don't Reflect Everything

Reviewed by Nameless in Norco, CASeptember 14, 2020

I went to check out a particular pre owned vehicle, and the person I was scheduled to meet with passed me on to someone else (Richard) with no explanation. They tried to show me a different, more expensive vehicle than the one I was scheduled to look at. Then he knew nothing about that vehicle, whether it was the model or that vehicle on their lot. He then tried to tell me "Oh that's stock manufacturer tint" on a bad aftermarket tint job. Then when checking out the car fax, my buddy noticed that Richard was opening a lot of new tabs and then just closing them to look busy on the computer. When they came back with the estimated pricing of the vehicle, it came back $3000 more, because $2000 of it was accessories that they automatically add, but don't reflect in their listing price. The rest were "fees" which was okay I guess, but I definitely felt like I was being given the run around. Then Richard and his manage just tried getting sly with some of their wording to try and convince me that I REALLY want the accessories. Oh and the vehicle just so happens to be getting permanently taken off the lot the very next day after it's been on the lot for about a month. Nice try fellas.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

1 (out of 5)

Bait and switch!

Reviewed by PWR in Rancho Cucamonga, CASeptember 10, 2019

I was a potential customer. I say was because the sales personal seems to be running a bait and switch with their customers. They have a 2019 Ram 3500 on their lot that is advertised at a certain price, yet when it is inquired about the price increases by more than $15,000. The customer is told that the website is registering the base price on the truck. The two problems I am having is this truck has been advertised at this price for weeks and websites don’t read a base price on an invoice or window sticker (window sticker is what I was told). At some point in the next year I will be buying a new 1 ton truck for hauling a 5th wheel for my family. However, when I do I will be taking my business elsewhere. Definitely to a different dealership and likely I will go with a F350 from Ford based on the lack of ethics that seem to surround the Ram brand. I expect this will probably fall on deaf ears in that I am one person and dealerships in general don’t have time for us “small” people. Sincerely, A customer lost.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

1 (out of 5)

Horrible Service

Reviewed by Elisa Rodriguez in Riverside, CAApril 02, 2019

Horrible Service and a waste of time. We came in last weekend. Test drove a Crysler 200. It had the check engine light on. Gabriel in sales said he would have service take a look at it Monday. We came back early in the week. Car was never checked out. We told the sales rep we had out obd scanners with us if and we could check what it was ourselves. If its nothing big then cool. We got a deal. The sales rep said "No are you a certified mechanic" Hmmmm we didnt want to work on the car. But we could read an error code. We got a call from JP that the car has been serviced and no more check engine light on. We decided to give them another chance. We cancelled our work appointments, rearranged our schedules, drove back to the dealership, now for the 3rd time. Only to be told hey guess what the car is still the same.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

About Browning Dodge Chrysler Jeep Ram

Welcome to Browning Dodge Chrysler Jeep Ram!
Located in Norco, California, Browning Dodge Chrysler Jeep Ram is proud to be your go-to automotive resource. And whether you're looking for a stunning new vehicle at a great price, or you need first-class auto service you can trust, we've got you covered. Not only that, we want you to know that your satisfaction always comes first, and you'll understand what we mean the first time you walk through our doors. If you have any questions for our helpful staff, call or come visit our Norco, CA auto dealership right away. We serve Norco, Corona, Riverside, Ontario, Chino, and beyond!

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