39639 Balentine Dr
Newark, CA 94560

Get Directions
Hours Toggle

Sales Department

Sun 10:00am – 8:00pm
Mon 10:00am – 9:00pm
Tue 10:00am – 9:00pm
Wed 10:00am – 9:00pm
Thu 10:00am – 9:00pm
Fri 10:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 4:30pm

Reviews of Fremont Chrysler Dodge Jeep Ram

Overall Rating:

4.2 (out of 5)

87% recommend this dealer

140 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Horrible customer service.

Reviewed by anotherzebraMarch 01, 2024

Horrible customer service. Sliding power door latch failed; Chrysler authorized extended warranty repair. Shop repaired but broke a trim piece as expected. Waiting on part. Service advisor failed to order the part and took 4 months to get it. Part installed and was charged another $545 to install it. Dealer refused to cover the installation either as part of the original repair or as a warranty after breaking the trim piece under the original repair. Claimed they had no way to know despite it being on the original work order and forcing me to try to get a refund from Chrysler. Had to call several times to get status. I won't be going back.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

very friendly and more than willing to take care of

Reviewed by Bryk from LANDERFebruary 09, 2024

very friendly and more than willing to take care of your needs. very helpful in taking care of an issue I had. Thanks!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Unexpected Help!

Reviewed by Davin from Sierra Vista, AZJuly 12, 2023

Our Jeep needed repair while on a trip from AZ through WY. The Service was great in making time for us to get our Jeep for evaluation and then making the repair so that we could continue on our trip. Always very friendly and respectful, great customer service! Even offered to give me a ride to pick up some lunch.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

We appreciate the nice review and feedback, Davin! We love hearing that you had a great service experience!

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About Fremont Chrysler Dodge Jeep Ram

We want you and every one of our valued customers to feel welcome comfortable and to be thrilled with your new car purchase.
PROJECT100 is our commitment to provide 100% customer satisfaction to 100% of our customers - 100% of the time!
For you PROJECT100 means that we will provide you with a better environment a higher level of service and VIP treatment.
Fremont CDJR is a proud member of the Del Grande Dealer Group.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top