Lodi Chrysler Dodge Jeep RAM in Lodi including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

1255 S Beckman Rd
Lodi, CA 95240

Get Directions

Sales: 877-468-4080

Used Cars: 888-691-0218

Hours Toggle

Sales Department

Sun 11:00am – 7:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 5:00pm

Reviews of Lodi Chrysler Dodge Jeep RAM

Overall Rating:

1.2 (out of 5)

58% recommend this dealer

96 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

If I could select a minus amount of stars, I would. This...

Reviewed by haleywoodworks13January 28, 2022

If I could select a minus amount of stars, I would. This dealership has the worst customer service I have ever experienced. Even when told in person that we were not happy with the turn around of service or even ordering the wrong parts to further delay the repairs, they told us we could go somewhere else. Can't believe thats their solution. So much for supporting local. Even when they was no one else waiting and four guys doing nothing they were unwilling to help or provide reasonable solutions or any service at all. What is a person to do?? The manager himself suggested we go somewhere else. Whats the point of even having this dealership in Lodi, no one wants to go there due to their poor ratings, poor communication skills and awful customer service. Its sad.....

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Something has changed with dealership. Terrible Customer...

Reviewed by LaddienatrokJanuary 20, 2022

Something has changed with dealership. Terrible Customer Service. Very cold atmosphere and seems only interested in the income rather than the service. Service techs not helpful with options.... take it or leave it type attitude. Seems big turnover except for parts desk which is the only positive I see left....will never buy another truck/jeep there again....Lad

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 2

Quality of Repair N/A

Friendliness 2

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Be honest about what to expect

Reviewed by Mike from Los Alamitos, CADecember 20, 2021

It would be amazing if someone out there ran a dealership service department that was completely open and honest about what to expect. Made an appointment to have my Jeep worked on at 9am. It needed to get a control module reflashed. A process that does not take much time but does take proprietary software and an extremely expensive tool. Arrived at the stealership and was told 9am was their drop off time. They wouldn’t even be touching the car until the end of the day. Don’t make an appointment if you aren’t going to honor it. Tell people over the phone what you actually mean by an appointment. I would have made plans and figured out how to make it work if I’d have known. You can’t take my families only vehicle for an entire day without notice. Horrible customer service and insane prices are why I stay away from the dealership service department as much as possible. But sometimes you can’t avoid it. Like I said, it would be so very nice if someone out there ran a service department that was completely open and honest about what to expect.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 3

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Lodi Chrysler Dodge Jeep RAM

Welcome to our new Lodi Chrysler Dodge Jeep Ram! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you! 0% APR AVAILABLE ON CERTAIN CDJR MODELS SEE DEALER FOR DETAILS ON APPROVED CREDIT

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top