Hemet Chrysler Dodge Jeep Ram in Hemet including address, phone, dealer reviews, directions, a map, inventory and more

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425 Motor Way
Hemet, CA 92545

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Sales: 951-639-8528

Used Cars: 951-291-9794

Hours Toggle

Sales Department

Sun 9:00am – 8:00pm
Mon 8:30am – 9:00pm
Tue 8:30am – 9:00pm
Wed 8:30am – 9:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 9:30pm
Sat 8:30am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Hemet Chrysler Dodge Jeep Ram

Overall Rating:

4.4 (out of 5)

84% recommend this dealer

2775 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

List prices not accurate

Reviewed by Mono from Dallas, tx January 17, 2023

Prices are not real. Just there to get you to contact them. I was told they do market adjustment starting at $10,000. So whatever you see listed add at least that. Which is fine, puts them on par with other dealers but why not just be upfront about it instead of spamming the listings with all these super low trucks and wasting time for those of us looking.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

It was difficult to get anyone to get back with me.

Reviewed by amdrw3AngelaSeptember 14, 2022

It was difficult to get anyone to get back with me. When they did what they could do changed constantly. I never ended up buying from them. Horrible experience!

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

IF YOU ARE A WOMAN, DO NOT GO ALONE.

Reviewed by nowelltripletsAugust 10, 2022

IF YOU ARE A WOMAN, DO NOT GO ALONE. TAKE YOUR HUSBAND, OR A MALE FRIEND. If I can give negative stars I would. I completely feel victimized in this situation. I made an appointment to get my Jeep looked at my their service department for an issue. I showed up to my appointment and they sent me me home in an UBER. They had me sign paperwork allowing them to run the diagnostics for a total of ~$350 told me that I would get a call in 2 days for a diagnosis. They never called. I remembered another issue my car had and i texted my service rep. and she said that it will be an extra $175 to look into that 3rd issue. I called on the 3rd day and they told me that they still have not had a chance to look at it because I added another issue to their list (huh?). That it wouldn't be til next week that they would get to look into my vehicle. So i called on Tuesday to get a diagnosis and they told me that they needed to drop my transmission to see what is wrong, for a total of $1300, + this or that additional items to sum up to $2000. I approved all of it. They called me back and said that I needed. whole new transmission and that it would be a total of $10,000 to fix my car. I asked them to please send me the diagnostic report to my email several of times. They never did. I told them how much do i owe since they dropped the transmission and they said $1300. I said ok, please put my car back together and I will pick it up because I am taking it elsewhere to get a 2nd opinion. At this point, I have my boyfriend listening to the whole conversation. I hang up and made an appointment with another mechanic. I call them back and tell them that I will pay the $1300 and that I will be be picking the car up today for that second opinion. At this point my boyfriend jumps in and talks to them and they quickly changed their tone. They informed me that the mechanic never opened the car up. So I will owe only the $350 for the diagnostics. Mind you, I still did not get it emailed to me. So my boyfriend and I show up to the dealership and I ask them for a copy of the diagnostics. NOTHING!!!!! I got nothing!!!!! At that point they had me sign for my car at a $0 balance. To top it off, they supposedly lost my car keys and made me a new one. I was not happy since my house keys and mailbox key were still attached to my keychain and left with my car. I fussed about it and they took me back to where they hang all the car keys attached to numbers. Well I found my original keys hung there luckily. The dealership had my car for a total of 2 weeks and they did not get ANYTHING done, not even a diagnostics. I am beyond upset that they tried to charge me $1300 for a service that they did not even perform. I feel like if my boyfriend did not jump in they would have charged me anyway. This is just wrong. I will definitely be calling the BBB and getting a hold of corporate.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 3

Pricing N/A

Maximum rating = 5

About Hemet Chrysler Dodge Jeep Ram

Our dealership is located about 20 minutes east from Riverside 20 minutes northeast of Temecula and 40 minutes northwest of Twentynine Palms. We stock a huge inventory of new Chrysler Dodge Jeep RAM models. We also provide our Riverside County customers with plenty of lightly used pre-owned and used cars to choose from. To browse our inventory of new or used cars simply use the main navigation links above. When you are ready to test drive a new Chrysler Dodge Jeep or RAM contact us by using the form on this site. From everybody at our greater Riverside County Chrysler Dodge Jeep & Ram dealership we look forward to seeing you soon!

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