900 S Brand Blvd
Glendale, CA 91204

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Sales: 818-242-4161

Used Cars: 818-242-4161

Hours Toggle

Sales Department

Sun 10:00am – 9:00pm
Mon 8:45am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of Glendale Dodge Chrysler Jeep RAM

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Not Trustworthy

Reviewed by Genea from Palmdale, CADecember 27, 2022

I took my Chrysler here on December 14th and had to wait until December 23 to have it Diagnosed. I was told on the phone that the Diagnosis is 220 but cone to find out its 220 per concern which is a RIP OFF. I was told that they do give Loaner vehicles which I didn't receive. Now I called and talked to a Mgr named Paul who told me yes they have Loaner Vehicles not just for the Alpha Romero cars like the Service rep stated. I went in today on December 26 and Mgr. Paul tells me they only have them for Alpha cars.. Now my car has been Diagnosed and im being told that it will take up to 7-10days for parts.. My Radio part will be another 7-10 days and I could come back.. They are full of it and im going to file a Complaint.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 3

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Waste of time

Reviewed by Stephanie Martinez from ontario caNovember 02, 2022

t hurts to even give 1 star!! I took my vehicle To Roger who gave me a price of $220 for a diagnoses, took him 5 days to get back to me. Diagnoses was we needed to replace the key ignition sensor switch he said it will cost $1,100, Grounding cable from transmission to body cost $700. A total of $1,800. I called and spoke to Roger being that I'm an electrician $700 seem a little excessive for a bonding jumper no to mention that the part is only $30. I decided to take my vehicle elsewhere where I came to find out theirs no need to change the ignition sensor switch only issue is the bonding jumper which i was able to fix for $250. On top of that the truck had other minor issues that he failed to diagnose. when I told him I would be picking up the truck he then wanted to charge me $440 for the diagnoses, we ended up paying $220 because he forgot that we had a contract stating that the diagnoses would be $220. Overall this place is not trustworthy and very unprofessional, save time and money by avoiding this place.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

MAXIMUM Stars

Reviewed by Nicolai iuul from Venice, CAJune 28, 2022

I went to my local Dodge dealer near Santa Monica, and apparently they were too busy to help. Talking to them, they didn’t seem capable of doing anything other than changing the oil on cars, or selling them way over MSRP. I have been putting off getting my car serviced for a while as I had been dreading the car dealer service ‘experience.’ I need not have worried. I was met at the Ellis service entrance at the time of my appointment by Jerry the manager. It was a great welcome and he was super helpful and positive. He made had sure I knew exactly where to go. I then proceeded to the service desk where I was met by Eder. We d discussed a few things that my car needed and did the paperwork. The service really was amazing and really fast. A few hours later Eder called me and went through the specific list of things that needed doing. He managed to get most of it covered by the warranty, and gave me the choice of what was and what was not essential of the remaining items. He gave me a fair set of options and prices. It was also great to find out that Eder is really knowledgeable, it like I was speaking directly to the mechanic. Throughout the process, the communication by text and phone was really fast and impressive. I seriously wish my local dealer was as good as the guys at Ellis. Fortunately, I am happy to travel to the other side of town to have these guys look after my car. The level of service and the quality of work was exceptional. As was the final modest price for the additional work done. 12 stars out of 10. Nicolai

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About Glendale Dodge Chrysler Jeep RAM

Welcome to Glendale Dodge Chysler Jeep a family owned dealership. We are proud serve the greater Los Angeles county for over 40 years. Find the best new and pre-owned vehicles in stock and service any vehicle make or model.

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