Folsom Lake Chrysler Dodge Jeep Ram in Folsom including address, phone, dealer reviews, directions, a map, inventory and more

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12545 Folsom Blvd
Folsom, CA 95630

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Sales: 916-596-3349

Used Cars: 916-529-4353

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:30pm
Tue 7:00am – 6:30pm
Wed 7:00am – 6:30pm
Thu 7:00am – 6:30pm
Fri 7:00am – 6:30pm
Sat 7:30am – 5:30pm

Reviews of Folsom Lake Chrysler Dodge Jeep Ram

Overall Rating:

4.4 (out of 5)

84% recommend this dealer

224 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Awesome sales with Nabil!

Reviewed by blondebuffySeptember 23, 2022

Awesome sales with Nabil! Entire proccess went smoothly. Would highly recommend to anyone looking for a new vehicle

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Absolutely terrible experience with this dealership.

Reviewed by Unsatisfied CustomerSeptember 21, 2022

Absolutely terrible experience with this dealership. Not sure how they got their current star rating but it wasn't for "After the sale" customer service nor service department professionalism. Maybe they were asked to have customers give the reviews before they left the dealership during the excitement of a new car purchase ? Either way, trying to get someone to simply answer their phone seems impossible and actually expecting a return call from messages is even worse. Just their multiple management replacements is evidence of a major issue. The original management at least stressed to their employees the importance of answering or returning calls obviously. Service department needs a complete restructure and some experienced employees versus just throwing warm bodies at it. They say some companies are just too big to fail but I think this low level of customer service and sub par professionalism has just been normalized over the years and people have lost faith because their voices are muted after the 3rd star on up OR folks just refuse to give their email addresses (Required to leave a review) to companies that will sell the info. I would suggest looking at the 1.5 stars of complaints to get a better idea of what you will be dealing with when using this Folsom Jeep Dealer.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 3

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Best experience ever working with a team to purchase my

Reviewed by Christina Lawson-YoungSeptember 12, 2022

Best experience ever working with a team to purchase my truck as a female! Folsom Lake Chrysler Jeep is personal service and client focused. Thank you 😊

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Folsom Lake Chrysler Dodge Jeep Ram

Our financial specialist at Folsom Lake Chrysler are available to help you today. Even if you have great credit bad credit poor credit bankruptcy or a first time buyer with no credit you can trust Folsom Lake Chrysler Dodge Jeep RAM to work with you to obtain financing in the Sacramento region of Northern California. With 14 years of experience in securing low rate long-term loans and leases you will get a financing package that suits your needs and will fit your budget. Our team of finance experts will walk you through the entire process.

Want to buy from our General Manager Brian Brandyberry call him at 888-984-2621.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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