8200 East Crystal Drive
Anaheim, CA 92807

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Sales: 714-465-5833

Used Cars: 714-465-5833

Hours Toggle

Sales Department

Sun 10:00am – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of J Star Chrysler Dodge Jeep Ram of Anaheim Hills

Overall Rating:

4.5 (out of 5)

87% recommend this dealer

709 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Quick and easy to get things done.

Reviewed by Jsantana9726January 26, 2026

Quick and easy to get things done. Really appreciate how they took care of everything for me all I needed to do was sign

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

If I could leave zero stars, I would.

Reviewed by Jess M.January 22, 2026

If I could leave zero stars, I would. My husband and I visited this dealership on Friday, 01/16/26, hoping to purchase a new family vehicle. Unfortunately, that did not happen. We worked with a manager named Rodney and spent approximately two hours reviewing numbers and discussing options. Toward the end, Rodney stated that he wanted to speak directly with my husband—who had been keeping our children occupied—because “at the end of the day, he was the man of the house.” That comment was inappropriate, unnecessary, and highly assumptive. After repeated dismissive responses that implied I did not understand the numbers because I am a woman, I no longer felt comfortable continuing negotiations. I chose to walk away and ultimately purchased a vehicle elsewhere, where I was treated with respect and offered significantly better terms. This experience was disappointing and unprofessional, and I would not recommend this dealership based on how I was treated.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Hello Jess we definitely apologize for your treatment but I am just not sure you have the right location. I also received a text with this review and did not receive a text back nor anyone answer so I could address the problem. We also do not have any employees named Rodney nor the number that text me the same complaint is in any of my databases. Feel free to reach me directly at the same number of 909-489-1681

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Quick and helpful through the process, very smooth

Reviewed by Scott P. January 03, 2026

Quick and helpful through the process, very smooth process throughout. Sent me home in a beautiful truck

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About J Star Chrysler Dodge Jeep Ram of Anaheim Hills

Serving the Anaheim area with exceptional new & pre-owned cars and trucks, including the RAM 1500 and Jeep Wrangler. Serving Southern California, JSTAR opened up in 1999 selling quality pre-owned vehicles throughout the United States, rapidly becoming the GO TO place for a great deal on a great vehicle. Still not losing focus on our customers we are maintaining the same high quality that our family has grown to appreciate.

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