McLarty Daniel Chrysler Dodge Jeep Ram Fiat of Springdale

NEW & USED Buyers BEWARE I should have listened to reviews/ and instincts. My family and I were desperate to get myself a new vehicle after my reliable Prius completely broke down. I wanted a small used truck and I trusted this Dealership with my business for a truck that looked great on the exterior. Which may have been the biggest mistake of my life. The day I went in to test drive, the vehicle was so dirty and disgusting in the interior. My wife and I could not believe the dealership could claim such a mess “clean” If I posted pictures of which, I know no body would have ever believed it! That was our first problem. The second problem was when I was leaving the dealership the first day to think it over, I saw which may have been an Employee or even Dealership manager driving a Dealer lot truck very erratically right beside me as they closed shop and left for the day. Yet again, desperate to get wheels to get me moving I ignored the red flags! So I bought the truck, still disgusted with the detail job they left me to do. I was happy, but, not for long. On the way home, same day I purchased the truck, I heard a squeal from the serpentine belt and a check engine light came on for a fuel cap sensor. That is also when I noticed I had no heat coming from the fan. So I took the truck the next day and they claimed the check engine was nothing major and wiped the code and also claimed the heater got back to running. When I picked it up from service after owning it just one day, I checked the to see if the heater worked at the dealership and it did not. How could someone be so neglectful? I’ll tell you how. They claimed the truck had passed a 150 point inspection and they broke my trust after realizing they wanted that truck sold and the responsibility of fixing it passed on to someone so vulnerable like myself. I took the truck home, mistake after mistake on my part. They scheduled my tuck for a service check and found out there were bad engine, heating, and exhaust components. I thought I was lucky and going to be helped for also purchasing their over priced/ up charged basic warranty. That’s where the warranty failed me and told me they were only going to cover 400$ of a 3,500$ repair charge total. After 1 Month of back and forth with the warranty and the dealer, I could only assume the dealer knew of all these problems but still chose to wrongfully list the truck for sale. Nothing was ever disclosed to me as far as any issues with the vehicle. I purchased the vehicle 11/04/ 25 and as of now 12/20/25 they have not laid a single wrench to fix it as they are “searching for options to help me” Although I appreciate the effort it seems they are putting in solving this issue, it has been over a month that the vehicle has stayed in the dealer repair shop. My patience has run thin and I am not as happy with the dealership as I was when I first walked through their doors. I need this resolved ASAP and will be telling my neighbors about the shadyness theym try to hide with handshakes and smiles.

Have made multiple purchases here and they always treat me right and make it easy and professional!

Have bought several new and used vehicles here and they always make it easy and take great care of me!