Red River Dodge Chrysler Jeep of Malvern in Malvern including address, phone, dealer reviews, directions, a map, inventory and more

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716 Martin Luther King Blvd
Malvern, AR 72104

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Reviews of Red River Dodge Chrysler Jeep of Malvern

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3.4 (out of 5)

3 out of 5 people said they would recommend this dealer

1 (out of 5)

Never buy from Red River Dodge in Malvern!

Reviewed by Jimmy R. Spurlin in MalvernDecember 04, 2019

The manager made sure I would never buy from them again! His name is supposed to be Michael Joe. Their were so many mistakes that they made it was the worst car buying experience in my life! Plus the manager is greedy and unscrupulous!

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

1 (out of 5)

3rd Times NOT a charm

Reviewed by Glutton for Punishment in Malvern, ARJuly 13, 2018

I seldom write reviews but I have so much time on my hands that I couldn’t let this one go. This is the third time that I brought my Jeep Grand Cherokee in for service and it will be the last. Communication between the staff and the staff and customers is almost nonexistent. You can set in the lobby and listen to the staff complain about how none of them are from here and that none of them want to work here. It really shows. It made me very uneasy when no one, including the service manager, knew what X mile service included. The original 90 minute time estimate drug out to 3 hours and when I went to ask the service lady she looked at me like she was seeing me for the first time. She went to check on my vehicle and walked right back past me without telling me what was going on. After waiting 15 more minutes I went to the window again. What? You wanted your oil changed too? Back to the couch! So, the manager come back and says that my jeep is ready. “Did you rotate the tires?” “Uh, no. I wouldn’t recommend it” At this point I have had enough. I pay and head out to the vehicle. Hop in. And teh first thing that greets me, is the warning that I need DEF Blue! So much for checking and topping off the vital fluids. Incredible! A little communication and professionalism would go a long way. Either way, I will probably never find out because I wont be back to this dealership for a long time, if ever. Total time on site = 3.5 hours.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 2

Maximum rating = 5

5 (out of 5)

Most Excellent!!

Reviewed by John the Jeweler in Benton, ArkansasJuly 27, 2013

I shopped around and talked to several dealers within about 50 miles. I was told about the Red River Dodge dealer in Malvern, Ar. and I was very impressed with the professionalism of the staff as well as their product knowledge and actually caring about what I was looking for in a vehicle. Now that I have found these great bunch of people, I will not deal with any other for a vehicle in the future...and neither will anyone else I tell.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Red River Dodge Chrysler Jeep of Malvern

Red River Dodge Chrysler Jeep Of Malvern always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 716 Martin Luther King Blvd to see for yourself!

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