3314 Stadium Blvd
Jonesboro, AR 72404

Get Directions

Sales: 479-250-1828

Used Cars: 479-250-1828

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 4:00pm

Reviews of Frank Fletcher Chrysler Jeep Dodge RAM

Overall Rating:

2.2 (out of 5)

79% recommend this dealer

219 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Feeling disappointed and time wasted.

Reviewed by Hollywood January 23, 2024

Feeling disappointed and time wasted. The salesman Dylan Mote treated me fairly but I am very disappointed with his management team. I wasted two hours on two different occasions to get a simple trade evaluation. The first time was my fault for stopping in to look at vehicles but the second time the dealer insisted I bring my vehicle back in for a new trade evaluation just to receive an additional 500 dollar offer after waiting two hours on a slow rainy night for the sales manager to call whole sellers to find a buyer for my trade. If I was informed they were simply going to whole sell the truck out then there was no reason for me to bring the truck to the lot for the sales manager to "see" the truck. For those that do not understand what a whole seller is essentially the dealer insisted I sit on their sales floor unable to go further with negotiating the purchase of a vehicle while they attempted to sell my vehicle to a 3rd party at a profit who was then also going to sell the vehicle to a different dealer at a profit all before even purchasing my vehicle. The sales manager was insistent kbb offers an inflated price on trade values while also being offended when the same website states they're over priced on THEIR vehicle. It is very strange how kbb can only be wrong in the favor of the dealer.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

DO NOT BUY FROM THIS PLACE

Reviewed by J. W. PA from JONESBORO,ARNovember 03, 2023

BROUGHT A CAR THAT HAD BEEN WREAKED,BUT THE MANAGEMENT WILL NOT TAKE CARE OF IT.ITS NOT THERE PROMBLEM WE HAVE ALREADY BOUGHT IT.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Do not go to Fletcher Dodge in Jonesboro Ar.

Reviewed by Willie Tinzie from Jonesboro, Arkansas August 31, 2023

My 2010 Dodge Ram was in the shop on 08-30-23. I contacted them 15 times and never was able to make contact service. Today is the end of the day of 8-31-23 and still no word from the dealership service about my vehicle. I would never in life recommend this Dealership. They are the most unprofessional, non promptness, sorry xxx dealership I ever deal with before in my 60 years of living. I would advised anyone to look at there reviews before taking your vehicle to Fletcher Dodge!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Frank Fletcher Chrysler Jeep Dodge RAM

Fletcher Dodge Chrysler Jeep RAM of Jonesboro is a large volume dealer with hometown service. Located in Northeast Arkansas we are just over and hour from Memphis TN two hours from Little Rock and four hours south of St. Louis. Please let us know if you have any special requests in order to make your buying experience easier if you need a ride from the Memphis airport just let us know and we can make the accommodation.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top