Frank Fletcher Chrysler Jeep Dodge RAM in Jonesboro including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

3314 Stadium Blvd
Jonesboro, AR 72404

Get Directions

Sales: 479-250-1265

Used Cars: 479-250-3328

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 4:00pm

Reviews of Frank Fletcher Chrysler Jeep Dodge RAM

Overall Rating:

3.7 (out of 5)

64% recommend this dealer

47 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Done my family wrong!

Reviewed by Mad family man! from Pocahontas, ar.February 25, 2022

Only gave one star cause I had to. We were at Fletcher last year. We picked out a used truck. Red and gold. Beautiful. Just what we wanted. They had us park it in the sold parking spot. Gave us our monthly payment. The next thing I know another salesman jumped in the truck and took it to another lot to a guy he knew. They sold the truck out from underneath us. Now we're in a truck we didn't want. V6 and 2 wheel drive. I want to talk to Frank Fletcher please.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Service department very poor.

Reviewed by Donnie Mize from Jonesboro ArkansasJanuary 27, 2022

Took my daughters 2018 Jeep renegade in for oil change service. The Next day we had oil all over the driveway. Took vehicle back next day and told them this. Waited 4 hours while they took others ahead of me back for service. Finally went up front and had to be rude for assistance. Said they might get to it if they can. If you service a vehicle that was purchased from you and it was brought in for service and it comes back the next day with an issue from the service it should be a priority to make it right. Will never return even though I have purchased 3 new cars from them. Wrote email and reported all this and never heard back. Very poor customer service. If you could give one star that’s what it would be.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 4

Customer Service 1

Buying Process 4

Quality of Repair 4

Maximum rating = 5

1.3 (out of 5)

Dealer of ill repute

Reviewed by Lee Cloninger from Jonesboro, ArMay 18, 2021

Bought 2 new cars here in 4 years. Pandemic influenced the second. It will be the last. Service department is a very bad joke. Managers word is worthless. They stand behind nothing. Be prepared for the ridiculous closing/finance dog and pony show.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 2

Quality of Repair 1

Maximum rating = 5

About Frank Fletcher Chrysler Jeep Dodge RAM

Fletcher Dodge Chrysler Jeep RAM of Jonesboro is a large volume dealer with hometown service. Located in Northeast Arkansas we are just over and hour from Memphis TN two hours from Little Rock and four hours south of St. Louis. Please let us know if you have any special requests in order to make your buying experience easier if you need a ride from the Memphis airport just let us know and we can make the accommodation.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top