Bill Luke Chrysler Jeep Dodge RAM in Phoenix including address, phone, dealer reviews, directions, a map, inventory and more

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2425 W Camelback Rd
Phoenix, AZ 85015

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Sales: 866-443-4172

Used Cars: 866-443-4171

Hours Toggle

Sales Department

Sun 10:00am – 5:00pm
Mon 8:00am – 9:00pm
Tue 8:00am – 9:00pm
Wed 8:00am – 9:00pm
Thu 8:00am – 9:00pm
Fri 8:00am – 9:00pm
Sat 9:00am – 6:00pm

Service Department

Sun 10:00am – 5:00pm
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 9:00am – 6:00pm

Reviews of Bill Luke Chrysler Jeep Dodge RAM

Overall Rating:

4.6 (out of 5)

83% recommend this dealer

1395 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Bad customer service.

Reviewed by JospehJanuary 18, 2023

Bad customer service. they just care about the money, tons of big fees! they just hang up if not agree for price.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

We are sorry to hear that, Joseph! We have attempted to reach out to rectify the siutation and hopefully get you into a great vehicle. Please reach out to our Sales Manager, Jerry A at 602-249-1234.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great Buying Experience for a used RAM 1500

Reviewed by Dave H from Chandler, AZJanuary 17, 2023

Bill Luke Phoenix provided an exceptional experience for my purchase of a used 2021 RAM 1500 pickup. Justin S. was the salesman, Bryant B. provided the information to purchase a second key for the vehicle and Reece C. was the individual that I dealt with in the finance department. All of these individuals made my experience in purchasing a used pickup very easy and pleasant. I'd recommend working with this group of people, especially if they have the vehicle that you're looking for at this dealership. Between this group of people, all of my questions were answered at the time of purchase and even later when I called in with additional questions.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for taking the time to leave our team an amazing review! We are so happy to hear that you enjoyed your entire experience!

Overall Facilities 4

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Car arrives way to slowly

Reviewed by D from Las VegasJanuary 16, 2023

I would not buy from them online. For me it took over 2 weeks to get my car delivered from AZ to NV. They did not answer the phone calls I made to them about why it was delayed. They never took accountability for the process taking so long.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

We are sorry to hear that. We were unable to locate you in our system to look into your account and find out what the delay was. If you could please reach out to Jessica M, our Customer Experience Manager at 602-544-3696 or j.mckenzie@billluke.com to provide that information.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Bill Luke Chrysler Jeep Dodge RAM

Welcome to Bill Luke Chrysler Jeep Dodge & Ram located in Phoenix Arizona. We have been family owned and operated since 1927 and are here to make sure your car buying experience is like no other. Come visit us today and to experience the Bill Luke difference. Did you know that Bill Luke is the #1 FCA Certified Dealer in the USA and has been since 2013. We are also the #1 Retail Truck Dealer in all of Arizona (all makes). Lastly at Bill Luke what you see is what you get. Contact us today to experience the Bill Luke Difference.

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