AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix in Phoenix including address, phone, dealer reviews, directions, a map, inventory and more

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16406 N 26th Ave
Phoenix, AZ 85023

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Sales: 877-505-3779

Used Cars: 877-685-1362

Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 5:00pm

Reviews of AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix

Overall Rating:

4.4 (out of 5)

86% recommend this dealer

880 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great Experience

Reviewed by Justin from Phoenix September 04, 2021

Eddie over at autonation was great to work with! No pressure ever! He simply wanted to earn my business, not by selling the truck, but solely on the fact of selling the experience! Everyone I worked with was great! Jesse in the finance department worked his hardest to get me the best deal out there as well. If you work with them, they will work with you hassle free! Go down and see Eddie!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Justin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Vehicle service

Reviewed by Valerie Swick from Phoenix,AzJune 26, 2021

Took our vehicle in to get routine service done.Service advisor Sam was very friendly and service was completed in the time we were told it would be.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

4.3 (out of 5)

Love AutoNation but very unhappy with Ram.

Reviewed by Ben Romanski from Glendale, AZJune 26, 2021

I have a 2016 Ram Big Horn with the Hemi engine. Last year I was having issues with my transmission overheating in the summer going up sunset point . The transmission got as hot as 260 degrees and I was told by AutoNation to pull over and let the transmission cool down to 200 degrees and then proceed to Flagstaff. This occurred several times before I was able to get into Planet dealership in Flagstaff. The service there was terrible and would not recommend them at all. This summer the transmission started overheating again and I took it to Auto Nation where I was told this is common however RAM does not see this as a factory default. Auto Nation recommended to me what they have been doing for other customers which was to replace the A/C condenser with a dual A/C condenser & Transmission cooler which was going to cost me over $800.00. This work around worked however I still feel that if I cannot get my truck up a hill in the summer heat that there is an issue with the truck and RAM should have addressed and paid for the fix. Another concern I have is when I purchased my truck, I purchased Oil changes and with the pandemic it looks like I will end up with unused pre paid oil changes. When the Customer Service feedback team contacted me I mentioned both of my concerns above and he told me that he would look into them and get back with me. Unfortunately I never heard back from him. very disappointed. My service Advisor Maureen Works has done an excellent job and I would recommend her to any of my friends.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 3

Maximum rating = 5

About AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

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