Jeep and Chrysler
New Car Dealership in Mesa, AZ
Overall Rating
3.6/5
Read dealer reviews
Courtesy Chrysler Dodge Jeep RAM of Superstition Springs has made their reputation out of helping folks looking for a new Jeep or Chrysler in Mesa, AZ. If you want selection, Courtesy Chrysler Dodge Jeep RAM of Superstition Springs has it.
So if you want a dealer that will listen in Mesa, think of Courtesy Chrysler Dodge Jeep RAM of Superstition Springs. And feel free to print out this resource info guide with Courtesy Chrysler Dodge Jeep RAM of Superstition Springs’s address, reviews, hours, directions and a map and call them for a test drive.
Courtesy Chrysler Dodge Jeep RAM of Superstition Springs also has a service department if you need ongoing support with your new Jeep or Chrysler, Courtesy Chrysler Dodge Jeep RAM of Superstition Springs has Jeep-trained mechanics and uses the highest quality parts. If you are in Mesa, Courtesy Chrysler Dodge Jeep RAM of Superstition Springs should be your dealership!
Courtesy Chrysler Dodge Jeep RAM of Superstition Springs Reviews
Overall Rating
3.6/5
19 out of 29 people recommended this dealer
Overall Facilities:
4.1/5
Avoid at all costs!! Lies and Online $ wrong
Reviewed by Brendon
in Mesa, AZ
January 07, 2021
PLEASE PLEASE PLEASE Avoid dealership at all costs. If you have to buy from here avoid Colin (Salesperson) and Todd (Sales Manager). They are full of empty promises and lies.
Here’s my story:
December 4th: I found a vehicle I liked that the dealer had posted online. I asked for an out the door price so I could get approval from my company who was purchasing the vehicle with cash. They did not give me the online price because I didn’t qualify for the $500 First Responder discount so a manager (not Todd) said “they just do that to their online price to get people in the door.” So almost no one qualifies for that except first responders.
December 7th: I asked Colin if the vehicle was still available and he said it was. I get down to the dealership and vehicle is nowhere in sight. Colin said he didn’t know it got sold but said “they have two more EXACTLY like it.” Well they ended up only having one more that was almost exactly like it but it was missing a $1000 lane departure assist and adaptive cruise control feature. I said that was fine so give me my out the door price which came out to be the same price as the first one. So I asked shouldn’t it be $1000 less but they wouldn’t take off $1000 to account for the missing feature. They ended up taking $500 off after some discussion. I said ok that’s fine, let’s move forward with the purchase. They got all my information and information for the company and said they would have a mobile notary (Maverick) reach out to our company. They said I didn’t need to leave a deposit and they had everything they needed.
December 9: I text Colin for an update and he said that the notary was going to reach out to our company on December 10.
December 11: didn’t hear from anyone and tried to follow up but no response
December 14: followed up again with no response
December 15: called Todd with no response. Went into dealership at 4:30 and Todd didn’t come see me until 6 as he was in the middle of not wanting to talk to me. He told me they sold the car from under me and “didn’t know I wanted it”. At this point I am furious and trying to walk out the door but Todd says, I’ll get you into a 2021 at the same price as the 2020. I said ok and figured I’ve already wasted a bunch of time so might as well. Well I had to leave before he could get me a price so he said he would call me. Since I left I have not heard back.
January 6 2021: I receive a text that says “This is Cher from Courtesy Customer relations. I see that you have recently purchase a vehicle from us and have not enrolled in Mopar Owners Companion....”
I NEVER PURCHASED A VEHICLE BECAUSE THE DEALER DID EVERYTHING THEY COULD TO NOT SELL ME A VEHICLE.
Dodge Ram Rebel 4x4
Reviewed by Tyler
in Gilbert, AZ
January 02, 2021
CJ is your guy if you are looking to buy a car or truck. He got me a great deal and didn't pressure me at all. Very easy to work with.
Purchase
Reviewed by Walter and Karen C
in Clovis, California
November 25, 2020
After checking around the US for a quality truck I contacted the Courtesy dealership and spoke to Pete Johnson. Pete was extremely helpful and went out of his way to locate the truck I inquired about and made a video displaying all the truck features, as I was unable to go to the dealership and resided out of the state. After a few conversations with Pete, I decided to purchase the truck. Once I arrived in Arizona Pete picked my wife and I up from our hotel and drove us to the dealership to make the purchase. Upon arrival we were greeted by the Sales Manager Jeff, who gave us a great deal on the truck and ultimately finished the transaction in the finance department with Misty, who was an absolute delight to speak and do business with. This dealership conducts themselves with a family like atmosphere and provided one of the best car buying experiences I've ever had. Thank you to Pete, Jeff, Misty and all of the other staff we encountered. You all are awesome.
