Jim Burke Automotive in Birmingham including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

1301 5th Ave N
Birmingham, AL 35203

Get Directions
Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 5:00pm
Tue 9:00am – 5:00pm
Wed 9:00am – 5:00pm
Thu 9:00am – 5:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat Closed

Reviews of Jim Burke Automotive

Overall Rating:

4.5 (out of 5)

89% recommend this dealer

297 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Don't give them your information

Reviewed by Jim from Birmingham, ALOctober 25, 2020

Don't give them your contact information until you determine if they truly have the car they claim to have. The GM may just have "bought" the car to get your contact information. I can not believe in 2020 I have had two different dealers claim to have vehicles for sale to not actually have it, though they are advertising the exact vehicle on multiple sites and publications. At least the vehicle here wasn't the cheapest vehicle on the lot like most dealers do but it is the same affect. switcharoo, get the contact info, so they can try to sell them something else.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

4.7 (out of 5)

Car shopping Survey review anD ratings on my time.

Reviewed by Trenisha from Birmingham,ALMay 28, 2020

My time at this dealer was awesome. I had all my question answered. And The salesman was very nice! He helped in Every way he could.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 4

Quality of Repair N/A

Maximum rating = 5

1.8 (out of 5)

Cheated me out of my money

Reviewed by Bunny from Birmingham, AlabamaApril 17, 2020

Customer service was very poor. Very disrespectful. They’re a fraud and I would not recommend anyone to give their service to them. They stole from me and refuse to give it back

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Bunny - We're very sorry for the bad experience that you had, would you please provide us with your name and the person that you dealt with? Please allow us the opportunity to make earn your business if possible.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 4

Maximum rating = 5

About Jim Burke Automotive

Thank you for visiting Jim Burke Downtown AutoMall. Since 1940 we have served the Birmingham Tuscaloosa and Hoover areas and have helped new car and used car buyers find the perfect vehicles to drive home in. After decades of service to our customers we have become synonymous with providing a quality selection excellent prices and friendly service. The honest and courteous staff at each of the Jim Burke Downtown Automall dealers understands the needs of each customer and look forward to providing not only the vehicle that will fit your needs but also the prices you want.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top