North Country Ford Chrysler Dodge Jeep Ram in Arab including address, phone, dealer reviews, directions, a map, inventory and more

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790 North Brindlee Mountain Pkwy
Arab, AL 35016

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Sales: 866-414-6775

Used Cars: 866-414-7765

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat Closed

Reviews of North Country Ford Chrysler Dodge Jeep Ram

Overall Rating:

3 (out of 5)

50% recommend this dealer

6 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Horrible Service Department

Reviewed by Bobby Miller from Union GroveJuly 21, 2022

Service department is completely inadequate from the top down. 3 times in for service 3 complete failures. Zero return phone calls,zero repair accomplished without error. Still don’t have a 21 Jeep Wrangler repaired when there is a clear and very distinct device bulletin on it. “Head Service Manager” was screaming at my service writer for not doing his job then had a young lady ride with me to duplicate the problem and she heard it immediately then when I get back same man that was screaming at the service writer told me to carry my Jeep somewhere else and refused to repair it under warranty. Seriously flawed dealership…starts at the top. ❌❌❌ Fellow Jeepers Beware of this place!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Wonderful Experience

Reviewed by Pam from Guntersville, ALJuly 19, 2022

After trying with a dealership in Decatur then twice with Carvana, I decided to look local. Lance Childress came out to offer help. He answered all my questions honestly which is what I needed after the other two experience. Lance was a pleasure to work with thru the whole process. Would definitely send my friends & family to him.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Great dealership.

Reviewed by Nick Constantine from Huntsville, ALJuly 14, 2022

Just recently bought a Hyundai Sonata from here. The person selling it was Lance and he couldn't have been a more helpful, honest, and nice person. Got me a great deal on a great ride.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About North Country Ford Chrysler Dodge Jeep Ram

Our Customer Commitment
At North Country Chrysler Dodge Jeep Ram and Ford we're dedicated to satisfying our customers. This is true from the moment you step on to the lot to when we hand you the keys of your new or used vehicle to coming in for exceptional service and maintenance all the way down the road to when you decide to upgrade to something a little newer. We continually look forward to wowing you with our exceptional service and professional staff and prove that we truly appreciate the opportunity to earn your business.

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