Massey Chrysler Center Inc in Andalusia including address, phone, dealer reviews, directions, a map, inventory and more

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602 West By-Pass
Andalusia, AL 36420

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Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:00am – 4:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 8:00am – 2:00pm

Reviews of Massey Chrysler Center Inc

Overall Rating:

4.7 (out of 5)

92% recommend this dealer

38 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Really don't listen.

Reviewed by Tdawg from AndalusiaJuly 03, 2019

This is the second time coming here first they changed filters without my permission or even showing what was wrong aka the filters This time they bring a filter that said looked like cat hair and looked older then a year old. The funny thing is my car stays clean nor does animals get in my car. That filter was not mine. Other issue. The service provider is so lucky I did not throat punch her for her attitude. The filter is less then a year old that means there is a warranty. Do your xxxx job

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Great Experience

Reviewed by Keef from Navarre, FLMarch 29, 2019

Outstanding purchase experience! Found what we wanted online and one phone call to Johnny Duggan and we were on our way to pickup a new Trailhawk. We worked with the Jeep dealers in Pensacola and FWB, and were less than impressed. DO NOT SHORT YOURSELF AND AT LEAST CALL JOHNNY. He and the dealership, found more rebates and money to apply to the purchase than the other two combined. Do your research and then call them, you'll end up buying.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Keef, we are so happy to read such a great review about Walt Massey Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.5 (out of 5)

Wasted my time.

Reviewed by Drew young from Defuniak springs flFebruary 18, 2017

Listing had lots of nice pictures, priced at blue book, drove 1 hour n 20 mins. Saleslady asked if i had a trailer, as it wouldnt make it home. Should have mentioned it had problems or told me on the phone when i called.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Mr. Young I am very sorry about the misunderstanding. As the Internet Sales Manager, I take full responsibility for the situation. I was not aware of the overall condition of the vehicle, only that it had some mechanical issues, to which I instructed my employee to relay to you. Typically when we trade for one with that many miles, we do no reconditioning, we price them accordingly, and make them available to the public before we take them to auction. If I had known you would need a trailer, I definitely would have communicated that to you. Again, I apologize for any inconvenience you may have incurred. Respectfully, Cary Langley

Overall Facilities 3

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About Massey Chrysler Center Inc

Welcome to Massey Automotive! As your premier Andalusia Chrysler Dodge Jeep Nissan dealer we here at Massey Automotive provide for your every automotive need. Please feel free to explore our website to see our extensive inventory of new and used cars and SUVs. In addition to our friendly and knowledgeable sales staff we also provide financing service and parts.
Come visit us give us a call or contact us via this website and let us show you why our customers prefer Massey Automotive. As your Chrysler Dodge Jeep Nissan dealer in Andalusia we carry a large selection of used and new vehicles.

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