Bergstrom Luxury on Victory Lane in Appleton including address, phone, dealer reviews, directions, a map, inventory and more

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3060 North Victory Lane
Appleton, WI 54913

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Sales: 877-634-2681

Used Cars: 877-438-0449

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Bergstrom Luxury on Victory Lane

Overall Rating:

4.8 (out of 5)

98% recommend this dealer

286 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Absolutely fantastic

Reviewed by Christina Johnson from Oshkosh, WIJune 03, 2021

I wrote a review about how bad my experience was and realized it was lack of communication on both ends, I wasn’t calling the right people for help. Mike hammer reached out to me and is fixing my car free and even gave me a rental that I absolutely love!!! I was also refunded money I had spent on prior repairs. As a single mom stuff like that means alot

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thanks Christina. Thank you for your patience and working through this situation with us.

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Great Service!

Reviewed by 4Volvos-in37years from Appleton WIApril 20, 2021

Jeremy is incredible. I was able to use the valet service, and I was out of town. Jeremy and the team kept in close contact with me and my daughter who was staying at my house. Great experience, as usual. Further, I really appreciate the continuity I have enjoyed through the years Jeremy has been helping me with my Volvos!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Doug - shuttle service driver

Reviewed by AMK from Appleton WuscinsinApril 02, 2021

I used the shuttle service after dropping my car off for an oil change. Doug the driver went above and beyond with the drive home. I forgot my keys at the dealership. He was understanding and very friendly. Excellent service. He was wonderful.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Bergstrom Luxury on Victory Lane

At Bergstrom Automotive we strive to be the recognized leader of guest service through our commitment to treat everyone like family. You deserve complete peace of mind when it comes to owning your vehicle regardless of whether it is new or pre-owned. We pledge to provide the finest personal service and facilities for our guests. As Wisconsin's #1 Automotive Retailer we support communities throughout the state with 25 Bergstrom locations representing more than 35 brands. Every pre-owned vehicle we sell goes through an extensive certification process. We are committed to making sure you will be treated as one of the Bergstrom family.

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