Jaguar Land Rover Chantilly in Chantilly including address, phone, dealer reviews, directions, a map, inventory and more

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4120 Auto Park Cir
Chantilly, VA 20151

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Sales: 888-809-7792

Used Cars: 888-827-0699

Hours Toggle

Sales Department

Sun 12:00pm – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun 10:00am – 3:00pm
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 7:00pm
Sat 8:00am – 4:00pm

Reviews of Jaguar Land Rover Chantilly

Overall Rating:

3.8 (out of 5)

69% recommend this dealer

198 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Quick contact and friendly salesperson.

Reviewed by Peckp4July 26, 2022

Quick contact and friendly salesperson. Great experience and very helpful. Highly recommend for your car purchase

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Congrats on your vehicle! Thank you for the kind words and 5-star review! Best, Jaguar Land Rover of Chantilly

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

This is the true blue thru and thru FLAGSHIP Operations

Reviewed by KevinJuly 05, 2022

This is the true blue thru and thru FLAGSHIP Operations of the DC METRO Area and beyond. I strongly encourage Anyone who is looking for a car both new or used $$$$$$ or $, please put them on your list to go visit if you want to know what the experience should be like when you buy a car. Thankyou Richard(GM)/Jack(Finance) and Katako(Sales)! This is the dream team, go see for yourselves. Times have changed in the world but things have stayed the same at this dealership. The true American way, Genuine hospitality, kindness and concern of the customers needs was apparent at this dealership. Thanks for saving us from a train wreck with the dealership around the corner. If you had not taken the time to take a stroll in the far back corner of your lot and the least trafficked area of your lot you would not have found my family there desperately pondering what to do next after a horrible car buying experience that lasted two days just next door to your dealership. Were ready to quit and look at other online non dealership car buying options until you came to our rescue. My younger daughter (excited to drive home in a new car to take to there mom as a surprise) and my son who was 16 and started driving a week prior were witness to the good the bad and the ugly. The good always wins in the end and this dealership has proven that to us. We will Never buy a new or used car from anyone else ever again. It is more about how they treated my family that was beat-up and lied too pretty bad by the other dealership and then how the dream team at Chantilly Jaguar/Land Rover came to our rescue. The price point is important however I believe the way you are treated is the most important. My kids got hangout and watch some cool car shows on the 4k flat screen while the staff offered them free beverages while they relaxed on there super comfortable couches. It was like staying at the Ritz Carrolton hotel. The place was spotless and peaceful, In and out of the dealership in less then an hour once the paperwork started. The car was cleaned up while I was doing all the paperwork and delivered to the front door. Oh I forgot to mention the GM (Richard Grzesiak) noticed a piece of my underneath to my old car I drove to dealership had fallen off and he personally went and got it where it had fallen off and placed it my my car for me so I could put it back on again. Jack Croft(Finance Manager) was proven to be the subject matter expert with his getting me approved and lined up with all the warrantee products without being pushy, this guy is so cool very smart/ professional with a capital P. Go see TATI for sales, she was so kind and I just loved her way of calming me down and making my experience an enjoyable one. She is so smart and and expert at getting people thru the paperwork fast when you have had a tuff time. I'm sure she is one of the best at what she does and so supper friendly to my family. Thanks Guys Love ya, your family now!!!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Kevin, Congrats on your Jaguar! Thank you for the 5-star review along with your kind words! We truly appreciate you taking the time to share your experience with us and we hope to see you again. Best, Jaguar Land Rover Chantilly

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Lying crooks

Reviewed by Chas Leader from Chicago IL April 14, 2022

A few years ago I almost got ripped off by this dealership. I was interested in a supercharged Jaguar XF that was priced well. Since I’m in Chicago I would have had the vehicle delivered to me. I was skeptical because the price seemed too good. But I was assured by the manager at the time (I have his name somewhere along with all the other docs), that the car was immaculate, accident free, well taken care of. They sent me the paperwork via FedEx. Before I did anything I decided to have a body shop near the dealership check the car out for me. I paid them to do an inspection. It turns out that several of the panels were repainted, lots of overspray on the trim. Also was told it looked like the wheels were beaten with a hammer! There are a lot of xxxx bags in the car business and they ruin it for the few good ones! Always check the vehicle out yourself or if you’re not local have it inspected. Car fax is useless when it comes to accident reporting. I believe the carfax showed no accidents for the vehicle I was interested in but it was apparently in a bad wreck! Always take to a body shop to be looked over. Many shops won’t charge!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

We are sorry to hear about your experience with us and we appreciate you bringing this matter to our attention. We would like to look into this matter further. In order to do so could you please provide us with your name and preferred method of contact. Our email is careteam@chantillylandrover.com. Thank you, Jaguar Land Rover of Chantilly

Overall Facilities 1

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Jaguar Land Rover Chantilly

Welcome to Rosenthal Jaguar Land Rover Chantilly!

We are very proud of our state of the art facility serving Northern Virginia with impeccable customer service. Our satisfied customers hail from Chantilly nearby neighborhoods and in suburbs well beyond our local area. Our staff are subject matter experts in Jaguar new & pre-owned sales service parts and financing & leasing. Yet one component that leads us to hire them can never be taught: customer courtesy.

We invite you to schedule your service with us too. We offer all factory Jaguar recommended services and warranty repairs using all factory Jaguar parts.

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