Jaguar and Land Rover
New Car Dealership in Chantilly, VA
Overall Rating
3.1/5
Read dealer reviews
Welcome to Rosenthal Jaguar Land Rover Chantilly!
We are very proud of our state of the art facility serving Northern Virginia with impeccable customer service. Our satisfied customers hail from Chantilly, nearby neighborhoods and in suburbs well beyond our local area. Our staff are subject matter experts in Jaguar new & pre-owned sales, service, parts, and financing & leasing. Yet one component that leads us to hire them can never be taught: customer courtesy.
We invite you to schedule your service with us too. We offer all factory Jaguar recommended services, and warranty repairs, using all factory Jaguar parts.
Visit today!
Our certified mechanics know how to keep your new Jaguar or Land Rover fine tuned and safe. So if you are in Chantilly or the surrounding area, check out Jaguar Land Rover Chantilly!
Jaguar Land Rover Chantilly Reviews
Overall Rating
3.1/5
26 out of 50 people recommended this dealer
Nightmare experience
Reviewed by gtampus
in MD
August 27, 2020
Arthur Petrosyan was our salesman and we were given 30 day temporary tag and with all the reminders, calls and emails, our temporary tag expired- we were told it was just ok. I asked for another temporary tag to be sent but Arthur stopped responding- text, email etc. I will never go back or recommend this dealership to anyone. Very poor service especially for a Land Rover !!!
Think twice about buying a used car from them
Reviewed by Marc H.
in Philadelphia,PA.
July 14, 2020
In March of this year I purchased a Certified used 2015 Jaguar xf from Jaguar of Chantilly, I came in from Philadelphia and purchased the car and took it home and within 3 months and 3000 miles my brake sensor light came on, I called the dealership to speak to Tatianna the sales person and she never returned my call, I then called the used car sales manager Duane Buck and he also did not return my call, called the next day and explained that the brakes on both front and back along with the rotors were down to the minimum past the sensors, the wheels were also bent and the Jaguar dealer ship in West Chester where i took the car told me the oil was dirty and probably not changed. I sent a video from Jaguar of West Chester to Jaguar of Chantilly and Mr. Buck told me his shop tech who is # 1 rated Jag tech in the world said that it cant be , the Jaguar dealer in West Chester is taking advantage of the situation because I did not buy the car from them, In the mean time I am out $3200 . I was given a certified report of the car and other than new tires and a detail the car was never looked at by Jaguar of Chantilly. Please before buying any car from them take it to a mechanic to have it looked at.
Great Service
Reviewed by Jim
in Potomac Falls, Va
November 19, 2017
Every time we come to this dealership we are treated like family! We have purchased all of vehicles from here over the past 6 years. Do to their great customer service we always return. Now a days not to many places can you talk to the Gm unless there was a issue. Here our experience has been the opposite. Jermey stops his work when he sees us just to check in and make sure everything is going great. Sean is one of the best as well. We bought all of are cars both New and used from him. Sean is always on it. Not only for purchase but for any questions that arise after. All we have to do is text him and its taken care of. So special thanks to Jeremy, Sean and Caroline for always ensuring our experience is great from purchase to service!
