Jaguar Land Rover Austin in Austin including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

1515 W 5th St
Austin, TX 78703

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 2:00pm

Reviews of Jaguar Land Rover Austin

Overall Rating:

3.2 (out of 5)

53% recommend this dealer

19 total reviews

Showing the most recent reviews from and DealerRater.

5.0 (out of 5)

Multipoint Service

Reviewed by John G Birotte from Austin, TexasMay 26, 2021

I was due for a Multipoint Inspection and scheduled same. I was interested in some intermittent issues with the Tire Monitorings and an Engine Overheating icon. While checking I got a recommendation to replace rear disc brakes rotor/pads, which I did. Service kept me in the loop and discussing what was being done. Very satisfied with my visit

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Bought a used Tahoe.

Reviewed by Dave from Austin, TXMarch 20, 2021

I had a great experience here. My salesman Robert was very nice, treated me with respect and made this a fun and seamless event. Everything was what it should have been and I even financed here with Daniel who was great as well. Highly recommended!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Dave, we are very happy to hear Robert provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Mr. Larry Vasbinder

Reviewed by Larry Vasbinder from AUSTINMarch 18, 2021

The service department is a fraud or they're inept. Either way it's unconscionable a luxury dealer would have this level of service. They have tried to fraudulently scam us into repairs that are not necessary

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Larry, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like to have a better understanding about your experience. Please reach out to us at (512) 236-0000 at your earliest convenience and we will do our best to resolve this with you.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Jaguar Land Rover Austin

Sales people at Jaguar Land Rover Austin are much more than that which is why they are referred to as Sales Guides. Genuinely pleased to assist these Jaguar Land Rover enthusiasts employ an educated knowledgeable no-pressure approach to describing vehicle features and capabilities.
The Jaguar Land Rover Austin setting is unique in the realm of retail automotive experiences with an ambiance reflecting warmth adventure and world exploration. You'll also discern a relaxed respectful sales process where one friendly and knowledgeable Sales Guide will attend to the entire length of your visit. We call it the Jaguar Land Rover Way!

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