Baker Motor Company of Charleston in Charleston including address, phone, dealer reviews, directions, a map, inventory and more

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1511 Savannah Hwy
Charleston, SC 29407

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Sales: 877-475-2482

Used Cars: 866-831-6431

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Baker Motor Company of Charleston

Overall Rating:

3.9 (out of 5)

69% recommend this dealer

204 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Baker autoglass has terrible customer service.

Reviewed by Robert EllisSeptember 06, 2022

Baker autoglass has terrible customer service. I have had a work order pending for over four months.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Worst experience ever !

Reviewed by ronnies283September 03, 2022

Worst experience ever !! I've bought about 25 or more high-end cars in my life. I will never Purchase from Baker again.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 3

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

Buyer beware

Reviewed by Khole from Austin, TXMay 07, 2022

The good: Out-of-state Certified Pre Owned Jaguar purchase. Liked the team, efficient and nice people - got to a good deal and the purchase process was slick. Back office has been great throughout. The bad: Unfortunately these vastly outweigh the positives. Post-purchase customer service from the sales team has been poor, but the two biggest issues are both shady business practices: 1. I discovered after closing (from their own website) that the pricing should have included the $699 closing fee, yet I was charged that in addition to the sale price, and thus it wasn’t quite such a good deal… :-). 2. Only when I arrived to pick up the car was I informed that there was only one key, and it wasn’t possible to give me the second. This felt underhand and unnecessarily turned this into a negative purchase experience.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Baker Motor Company of Charleston

Baker Motor Company of Charleston Inc. is the flagship location of the locally owned and operated Baker Motor Company automotive group. Spanning from 1501-1515 Savannah Hwy. this automotive complex is the home to nine highline dealerships: Mercedes-Benz Porsche INFINITI Maserati Alfa Romeo Rolls-Royce Motor Cars JAGUAR LAND ROVER smart and Mercedes-Benz Vans (including the Airstream Autobahn). Baker Motor Company of Charleston Inc. also features a luxury Pre-Owned Center an auto-spa and detailing services a reconditioning center and Baker Auto Glass.

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