1511 Savannah Hwy
Charleston, SC 29407
Sales: 833-841-5238
Used Cars: 833-841-5238
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Charleston, SC that carry Mercedes-Benz, INFINITI, Maserati, Jaguar, Land Rover, Alfa Romeo
Overall Rating:
2.5 (out of 5)
68% recommend this dealer
210 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Best car buying experience ever.
Sammie Powell did an amazing job. The team was professional, efficient, and exceeded my expectation I highly recommend them! I had an amazing experience with this company.
Dealer Response
Congratulations on your new vehicle, Natalia. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Sammie was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Team at Jaguar West Ashley
Maximum rating = 5
JAMES HOXIE, service manager at land/range rover in West
JAMES HOXIE, service manager at land/range rover in West Ashley, is a very disrespectful, rude, and even yelled at me. They serviced my Range Rover sports for a defective part that needed to be replaced underneath the driver seats. To replace the parts, the driver seat had to be removed and put back….now my car has a long deep scratch, I asked him about it, which of course he denied they did anything to it and he tried to place the blame on me! I rate his service a 0. But unfortunately that wasn’t an option!
Dealer Response
Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Land Rover West Ashley does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. The Team at Land Rover West Ashley
Maximum rating = 5
This has to be one of the worst service departments I’ve
This has to be one of the worst service departments I’ve been in contact with through my travels across the US. A simple key program from a key that was purchased in January and I couldn’t get scheduled until today(March 7). Well when I arrived at the appointment I was told to drop my car off because they wouldn’t get to it today but possibly tomorrow. The “appointment “ I had was just to reserve me a spot in line and the service technician would get to it when it was my turn. Then to request to speak to the Service manager you must first speak to his representative and she decides if your issue is important enough for the manager to talk to you. At this point I went to parts to get the key fob and decided I wouldn’t spend another minute being looked over and definitely wouldn’t spend any more money there. If ever I would want someone to loose a position it would be James Hoaxie the so called manager. The reason the service department is a failure in customer service is because he is a failure.
Maximum rating = 5
Baker Motor Company of Charleston Inc. is the flagship location of the locally owned and operated Baker Motor Company automotive group. Spanning from 1501-1515 Savannah Hwy. this automotive complex is the home to nine highline dealerships: Mercedes-Benz Porsche INFINITI Maserati Alfa Romeo Rolls-Royce Motor Cars JAGUAR LAND ROVER smart and Mercedes-Benz Vans (including the Airstream Autobahn). Baker Motor Company of Charleston Inc. also features a luxury Pre-Owned Center an auto-spa and detailing services a reconditioning center and Baker Auto Glass.
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