Montrose Westside Auto Campus

Never have I ever dealt with such scamming sales people and managers. Lying, delaying is all they do. The biggest fail is that we agreed upon a 72 month purchase and when I got the bill from the finance company it was for 75 months. We never discussed this. When I called and asked to speak with the general manager and got a meeting, it seemed as though he was annoyed that a sales person would have done something so egregious. When I asked to view the original documents, there were no signing of the 75 months. And coincidentally, after I reviewed my documents, that document was conveniently omitted. After follow up, follow up, and follow up I heard that I was supposed to be speaking with the COO. We did not receive a call and the general manager started ghosting us. Are we just supposed to swallow three extra three payments???? This is theft and I plan on going to the Cuyahoga Small Claims Court to file a claim and reporting them to the BBB. This is completely unacceptable.

Although the vehicle I wanted was sold....they sent me available vehicles. Called them to see the one I pick was available and it was. They are great in helping you get one . Please check them out if you can They are the best

Jeremy Gray sold me my Discovery sport. He was professional, courteous, accommodating and the cherry on top was his transparency and humor. I've only had my car for hours but, I was treated very well. I don't usually give ratings but when I do, the highest I rate is four stars because, I feel if I give five, I'll get disappointed.