Jaguar Exeter in Exeter including address, phone, dealer reviews, directions, a map, inventory and more

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158 Epping Rd
Exeter, NH 03833

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 5:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Jaguar Exeter

Overall Rating:

4.6 (out of 5)

96% recommend this dealer

22 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.3 (out of 5)

Poor Service

Reviewed by Jrtuck from Newington, NHApril 02, 2018

Took 2010 XF to Exeter NH Jaguar at the request of my normal mechanic. The check engine light was on and they believed it was possiblely due to a software issue dealing with JTB00189, also tire sensor failure light was on. Called dealer, was told to bring it in on 4//1/18. Dealer stated no loaner vehicles were available and the issue should only take about approximately one hour. Brought vehicle in at 0800hrs. After giving keys to the service department I Stood in sales room for over half hour without any employees checking on if I needed help. Finally approached two woman talking about their weekend, asked where a customer waiting area was and they just pointed down the hall towards a small dark room. After waiting three hours a service woman came out and stated that my XF was ready and that they up dated the software for the engine light and tire light. Stated they cleared serval other codes they stated they found. Charged me $280.00 to update Jaguar software. This is outrageous! Went out to vehicle and started it up to find engine light still on. They took it back in for more diagnostics, after approximately another hour I was told that they need to replace a air pump for $1400.00 and can?t say if that will even fix the problem. Service woman stated ?it?s a Jaguar they are very difficult and expensive to repair.? This is my second Jaguar and my last! Fours of waiting and almost $300 later I?m no better off than I was before bring it to the dealer. Lost a half day of work for nothing. Overall very bad experience, employees were confusing in their statements and I found a very unwelcoming atmosphere at this dealer. Things have changed I?be used this dealer several years ago and had good experience.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 2

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

4.2 (out of 5)

Jaguar of Exeter - Friendly and Knowledgeable

Reviewed by Cliff M from Andover, MAJanuary 23, 2018

The team at Jaguar of Exeter has taken good care of me -- service is quick and so far they are always done even earlier than they said they would be. After owning my CPO 2013 Jaguar XJ for one year , so far have just needed an oil change, and a minor sensor. I simply love the car; I still turn around to look at it when i leave it in a parking space.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 4

Customer Service 5

Buying Process 4

Quality of Repair 4

Maximum rating = 5

5.0 (out of 5)

Jaguar of Exeter NH

Reviewed by Melvin Balk from Chester, NHNovember 20, 2017

Recently traded in a 2013 XF for a 2015 AWD XJ. Was a very efficient and pleasurable experience.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Jaguar Exeter

We are New Hampshire's ONLY Jaguar dealership. Jaguar Exeter has a longstanding reputation for outstanding customer service. Come in and see why!

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