5320 Interstate 55 North Frontage Rd
Jackson, MS 39211

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Sales: 601-987-9090

Used Cars: 601-987-9090

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Ritchey Automotive

Overall Rating:

2 (out of 5)

61% recommend this dealer

70 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Drew was AMAZING !

Reviewed by sista_d_j_jApril 27, 2024

Drew was AMAZING !!! From start to finish. Kept me updated on everything !! He’s the best and I’m going to recommend him to everyone Thanks Drew

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I have been calling for 2 weeks.

Reviewed by R from Jackson March 21, 2024

I have been calling for 2 weeks. No one in service will answer or call you back. The GM will not answer the phone. Can’t speak on their service work, unable to set up an appointment…

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Worst customer service I have ever received!

Reviewed by Brandye from Meridian, MSFebruary 08, 2024

Worst customer service I have ever received! They had my car for over 2 weeks. I called numerous times to get an update and the very few times that I did get to speak to someone, I couldn’t ever get an accurate update. They were not willing to help with a loaner or make any accommodations for transport while they had my vehicle. Keep in my this vehicle was still under warranty and shouldn’t have had this type of issues with the motor! I’m still not sure the issue was correctly repaired. I am having to take it else were for a second opinion! Unacceptable!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Ritchey Automotive

While our home and hearth here at Ritchey Automotive may be firmly rooted in Jackson MS we've had the pleasure of doing business with drivers from all corners of Mississippi. In fact one of the primary reasons drivers from all over Ridgeland Brandon and even Madison MS shop with us year after year is the fact that we make shopping for a car so easy. From the moment you set foot on our showroom floor our friendly sales staff with be there to guide you not rush you to the car of your dreams. And with a compelling array of financing options you're almost certain to find a lease or car loan solution that perfectly aligns with your financial plans when you shop with Ritchey Automotive.

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