Jaguar-Land Rover Lakeside in Macomb including address, phone, dealer reviews, directions, a map, inventory and more

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18979 Hall Rd
Macomb, MI 48044

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 6:00pm
Sat 10:00am – 3:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 8:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Jaguar-Land Rover Lakeside

Overall Rating:

4.9 (out of 5)

96% recommend this dealer

141 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Service Department

Reviewed by Netta from Clinton twpAugust 23, 2021

Tim in the service department is the absolute best ! He always gets me in and out with whatever my car needs and if I ever need a loaner he keeps me in the best . He treats his clients first.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

To buy a new landrover

Reviewed by Jaguar Land Rover lakeside from Macon MIMay 21, 2021

I had the best experience with everything when buying my new Range Rover. Mike Hinkley did an amazing I got job and I’ll be sure to go back

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

The most personalized experience I've ever had.

Reviewed by Duane L. from Brighton, MIMay 12, 2020

I reached out to Jaguar-Land Rover Lakeside after finding a specific used car online and they returned my inquiry within 5 minutes. Jhin Hur drove the car all the way to my house for a test drive (before the stay-at-home order began) and provided complete service records and detailed maintenance performed by his service department. Once lockdown began, Jhin stayed in contact with me to provide updates. Once they were able to re-open in a limited capacity, Jhin coordinated the collection of all of the dealer paperwork and guided me through the purchase process on the phone, via text and using email. I'm sure adapting to working from home, coordinating with all of the sales departments and wrangling documents from the Secretary of State was a lot of work, but Jhin made it all feel very easy. He delivered my car to my home and we wrapped up the paperwork in just a few minutes. Jhin and his team wore masks and took special care to be safe during the COVID-19 crisis. I appreciate the caring, personal approach that Jhin and everyone at Jaguar-Land Rover Lakeside demonstrated. It shows that buying a car is about more than just the car... it's about the people you buy the car from as well.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you and we're glad you had such a wonderful experience with Jhin!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Jaguar-Land Rover Lakeside

Our experienced sales staff is dedicated to satisfying our customers' need. We encourage you to take the time to browse our inventory online request more information about vehicles set up a test drive or inquire about financing.

The Elder Promise: Whether you buy or lease a Jaguar or a Land Rover our goal is to deliver a truly unique automotive experience that exceeds you expectations at every level every time.
As an Elder customer you deserve to be treated with the utmost attentiveness care and respect. And you will be. That is my personal promise. Thank you for choosing Elder and welcome to the family.

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