Jaguar Land Rover Bethesda in Rockville including address, phone, dealer reviews, directions, a map, inventory and more

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11617 Old Georgetown Rd North
Rockville, MD 20852

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Sales: 888-869-3287

Used Cars: 888-851-1138

Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 7:00pm
Sat 9:00am – 5:00pm

Reviews of Jaguar Land Rover Bethesda

Overall Rating:

4 (out of 5)

74% recommend this dealer

125 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

GreT experience!

Reviewed by Alex from Baltimore, MarylandSeptember 10, 2021

Charles Holman is great. Really excellent experience. I brought my family and needed to get in and out quickly. They did a great job handling the sale efficiently while answering all my questions.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hello Alex, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

2.2 (out of 5)

Would NOT recommend purchasing a vehicle here!

Reviewed by Brett from Bethesda, MDAugust 10, 2021

I would NOT recommend Jaguar Bethesda to anyone! While the dealership is clean and has nice collection of vehicles, I was treated like a burden by my sales associate and manager. The car I was looking to purchase had obvious problems with that needed to be addressed but when I mentioned this after the test drive, they told me the car would be sold as is and the price would not be lowered. I left the dealership and they called me a week later asking me if I was still interested because of a reduced price. So I went back and pushed for them to fix the issues on the car. But the sales associate and manager would roll their eyes at me and make it seem like a big deal for these issues. What’s supposed to be a high class dealership with high end vehicles ended up being a disappointment. The dealership was clean and the service technician seemed accommodating but I am never going back. Would NOT recommend!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Brett, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (301) 263-6377. We hope to hear from you.

Overall Facilities 4

Customer Service 1

Buying Process 3

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Jaguar owner

Reviewed by Claire Finizio from Potomac, MdJune 27, 2021

the worst dealership I have ever met. No follow up on anything- Promises made and never kept-

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Claire, we are deeply disappointed by your experience at Jaguar Bethesda. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (301) 263-6377 to discuss what we can do to help.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Jaguar Land Rover Bethesda

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Ready to buy? Get a price quote before visiting the dealership.

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