Jaguar Annapolis in Annapolis including address, phone, dealer reviews, directions, a map, inventory and more

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101 Ferguson Rd
Annapolis, MD 21409

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Jaguar Annapolis

Overall Rating:

4.6 (out of 5)

91% recommend this dealer

11 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Refuted CarMax quote shown to them online

Reviewed by Bev from Lancaster, PAAugust 24, 2021

This was anything but a stellar experience. I drove 2 hours to Annapolis to purchase a particularly nice used car. The car price was fair, but they really tried to cheat me on my trade offering 10,000 less than the CarMax/Kelly Blue book value. I had to walk away. No way to do business with a veteran or anyone else. Go somewhere else if you want an honest sales experience

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Ms. Jarret, Thank you for coming to see us. We appreciate your business. If you would like to have your vehicle's front bumper, undercarriage cover, and the side of the vehicle repaired (where it had been sideswiped) we will gladly reappraise. William Colgate General Manager BColgate@penskeautomotive.com

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Jaguar XJ

Reviewed by Shirell Butcher from LargoSeptember 14, 2018

This was one of the best car-buying experiences I've had. My salesperson, Robert Carter, was great. He took his time with me throughout the process and I never felt pressured to buy the car.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Shirell, thank you for taking the time to leave us a positive review and rating! We are happy to know that you had one of the best car-buying experiences with us and that Robert was great by being attentive and informative. We value you as a customer and we hope that you will continue to visit us in the near future!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Amazing!

Reviewed by MEREDITH SCHWARTZ from ABINGDONJuly 10, 2018

Needed a car for our daughter and ended up more than hour away from home. Couldn't have had a better buying experience. We didn't purchase a Rover or a Jag and were still treated as if we were buying the most expensive vehicle on the lot. No wonder the place is always busy. The next time we're in the market, we will definitely be back. Well worth the drive. Thanks guys!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you, Meredith, for taking the time to write a marvelous review. We are thrilled to learn you and your daughter's overall car-buying experience was incredible. We hope your daughter continues to love her brand new ride. Let us know if you need anything.

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Jaguar Annapolis

Jaguar Annapolis stands apart from all the other dealerships in the area including other luxury dealerships. That?s because we have a commitment to the customer that is unprecedented by today?s standards. From beginning to end the first time and every time after you can expect our team to go above and beyond to guarantee you have a stellar experience. At our dealership it is always fast easy comfortable and even fun to find buy and own a vehicle you?re excited to drive.

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