Mercedes-Benz of Shreveport in Shreveport including address, phone, dealer reviews, directions, a map, inventory and more

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1330 E Bert Kouns Industrial Loop
Shreveport, LA 71105

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 2:00pm

Reviews of Mercedes-Benz of Shreveport

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

77 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great Customer Service!

Reviewed by M. Tyler from Natchitoches, LAJune 19, 2020

Ashley has been very accommodating when I've had to call her and let her know when I was running late to pick up my car and turn in the loaner. She had my paperwork ready and was available to address my questions. She explains what was done and what is coming due as far as the maintenance. She even called me to let me know that I left my Bible in the loaner vehicle and is keeping it for me until I can make another trip to the dealership to get it. Love that girl!!! Oh, and when I went through the buying process, Brian H. was very knowledgeable about the car I purchased and it's features. And, the Finance people work hard to get you where you need to be in the vehicle you really want. Great place to shop and purchase a Volvo.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Happy XC60 Owner

Reviewed by New XC60 Owner from Shreveport, LAMay 23, 2020

I was greeted by salesman, Aaron Cosby, when I entered the Volvo lot. He was kind, helpful, knowledgeable, to the point and truthful. I appreciated his helpfulness and directness. The process was not much back and forth and he worked with me to get to the point I needed to be. The process was not intimidating, and I fact exciting. Thank you, Aaron!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Great experience

Reviewed by Rick Langford from Shreveport, LaMay 13, 2020

Extremely smooth process when turning in lease and transferring insurance during purchase of our new Volvo. Thank you Aaron Cosby for your courtesy and guidance. Looking forward to the same excellent service we receive at HOLMES Honda! Wonderful overall experience!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Mercedes-Benz of Shreveport

Holmes European Motors - an Authorized Mercedes-Benz Dealer and proud to be part of the Holmes Auto Group is located in the heart of Shreveport and serving Minden Haughton Ruston plus all the way to El Dorado AR and Marshall TX. Whether you're visiting to search for your next Mercedes-Benz or contacting our Mercedes-Benz Service Department we hope to help. Contact us online or visit us at 1330 East Bert Kouns Ind. Loop.

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