Jaguar Land Rover South Shore

Recently purchased my first Range Rover from South Shore and I couldn't be more pleased with my experience! From the jump, my sales person, Laura, was incredibly helpful and genuinely listened to what we were looking for. We didn't waste time or feel obligated to look at vehicles we weren't really interested in. She heard the details and specifics and matched us accordingly. She is personable, friendly and genuinely seems to enjoy what she does, which makes a large purchase like this a million times better for the buyer! Additionally, the Sales Manager, Jim, was more than willing to allow us to bring our dog into the showroom. We traveled from Iowa and it was hotter than we had anticipated, thus we didn't want to leave our dog in our vehicle and they accommodated us, no problem. I'd also like to note our dog is 70lbs and by no means a tiny dog. There was no pressure to decide and get the sale moving, which I have experienced in the past and when we came back the following day, the buying process was incredible! Prior to purchasing a Range, I was a Jeep girl and had purchased 2-3 brand new vehicles off the showroom floor but never in my life have I had the same experience I did at South Shore! They made us feel as though we were buying a million dollar vehicle! Jim made sure all our paperwork and rate were exactly what we wanted, going above and beyond to make sure my name was listed properly on all the documents (we had just gotten married so my name had recently changed). He had maybe 8 different people peek in his office and you could tell it was a busy day but we never felt rushed or as if he was distracted. He made us a priority, along with Laura. She was definitely handling a few different things that morning but checked in with us multiple times and made sure the process stayed moving. It's an incredibly well oiled machine there and things just go smoothly. They had an associate, Manny, go through every piece of technology in the vehicle, set up our phones, adjust our seats, etc etc. With a long drive back, this was a huge help and honestly, kept us safe so we weren't messing with things on our own. There's a lot to learn when you switch to a Range and what would have taken us days to figure out on our own, Manny patiently showed us in a one on one setting. We were given a hand written thank you card and the overall kindness in this dealership is just incredible. I have purchased many vehicles over the years and tend to only keep them a year or 2 and I fully intend to come back to South Shore. Foremost, the overall selection is unbeatable. We have looked around Iowa for months and the inventory just isn't there right now. This isn't the case at South Shore. Also, they genuinely made it feel like a celebration and an accomplishment after we shared a bit of our story. Laura even made a point to snap a few pics of us to document the special day! Again, this is what they do every single day but the thoughtfulness, kindness and just overall ease of the experience was amazing! We're so happy with our new vehicle and I cannot recommend South Shore enough!

Very attentive, my sales person answered all my questions with a very easy going attitude. I have bought multiple cars from different dealers, this one was by far the best. They even put a bow on my car!

Customer centered and focused! They provide excellent customer service from initial inquiry to purchase. I am confident they will continue to show excellent service and care throughout my ownership as well! Jordan B (salesperson) was awesome! Mr. Tandy (financial) was amazing as well - personable, tons of fun, kept it real, and provided fair options! They understand you’re buying a luxury car and treat you accordingly!