Howard Orloff Jaguar, Volvo Cars, Land Rover in Chicago including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

1924 N Paulina St
Chicago, IL 60622

Get Directions
Visit Dealer Website

Sales: 888-247-8064

Used Cars: 888-248-4813

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat Closed

Reviews of Howard Orloff Jaguar, Volvo Cars, Land Rover

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

159 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

Long wait times for service and no loaners

Reviewed by Disgusted from Chicago ILApril 13, 2021

No loaners are ever available. After being a consistent customer since 1989, I have found the level of obtaining a loaner for repairs and maintenance is impossible. There is a wait time for available loaners of more than three weeks. All I get are apologies. Selling you a car is no problem, try to get an appointment with a loaner, forget it. There's a 3 week wait.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 4

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Honest and reliable!

Reviewed by mcl103 from Chicago, ILApril 10, 2021

Since 2007, I have been bringing my Volvo (2007 S60 and 2017 XC60) to Orloff for service. John and Roger in the Service Department are the best! Always honest and communicative during the process. On March 29th, I brought my XC60 for the 60K mile factory recommended maintenance service. In addition to that service, I really thought I needed new front brakes and mentioned that to John and Roger. Turns out that I needed new BACK brakes. I was so appreciative of John's honesty. I feel that any other dealer would have told me I needed both the front and back brakes; in other words, take advantage of me. Not Orloff...they really are the best. My car drives as if it were brand new.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Shaun Stevens , jaguar sales

Reviewed by Patrick, Burlington, Vermont from ColchesterDecember 29, 2020

I was price the market on used F type jaguar convertibles in the R trim. I called about one in the color combination that was what I was looking for. Shaun was straight forward and didn't play any games. He negotiated with me fairly and we came to terms on price, warranty, and shipping. He was very accommodating and being a out of state internet car sale it added a little more complexity to it. I would recommend Shaun and the dealership he works for.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Howard Orloff Jaguar, Volvo Cars, Land Rover

Your ideal luxury vehicle is waiting at the premier Chicagoland dealership For 60 years Howard Orloff Imports has strived for a higher level of excellence. By consistently providing exceptional customer service and never straying from the principle that the customer always comes first we have forged a reputation of being the premier Chicagoland dealership. To meet your every automotive need is our primary objective. To ensure your ultimate satisfaction is what drives us. That's why a better car buying experience awaits you at Howard Orloff Imports.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top