Howard Orloff Jaguar, Volvo Cars, Land Rover in Chicago including address, phone, dealer reviews, directions, a map, inventory and more

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1924 N Paulina St
Chicago, IL 60622

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Sales: 888-247-8064

Used Cars: 888-248-4813

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat Closed

Reviews of Howard Orloff Jaguar, Volvo Cars, Land Rover

Overall Rating:

4.5 (out of 5)

85% recommend this dealer

208 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Service is horrible at Howard Orloff

Reviewed by Jim thomad from ChicagoJune 02, 2022

Service associates are not accommodating at all , fleet manager threatened about coming to pull loaner from my family when my vehicle is still in service, for 2 months now awaiting parts

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

So not recommend for used cars Terrible

Reviewed by Kailyn from Omaha, NEApril 28, 2022

Drove 7 hours to purchase a used Jaguar from this dealership. While at the dealership the service manager bragged about the 150 point inspection done on all vehicles and how clean of a vehicle we were getting. After the deal was done we got in the vehicle to leave and the odometer had 1000 more miles than what was advertised, this was our first issue. On our 7 hour drive back home the low coolant light came on. Odd for a just purchased 150 point inspected vehicle right? Had to take vehicle to local dealership due to the coolant being practically empty. Informed by service technician here that the coolant cap was broken and needed replaced. Fast forward a month the brakes are now squeaking. Tried contacting the dealership to ask why we are having issues that should have been caught in the thorough 150 point inspection with no response from anyone even as high up as general management. Do NOT recommend buying a car from this dealership, especially a used car.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 4

Customer Service 1

Buying Process 3

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Online sales

Reviewed by Gerry Berkel from Scottsdale, AZFebruary 22, 2022

Got online to search for a used Land Rover, it was a scary experience since we were in Arizona…no test drive, no way to kick the tires! Delivery went smooth, small problem with the key fobs, but the dealership stepped up and took care of us long distance. I recommend this Orloff dealership for your next purchase!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Howard Orloff Jaguar, Volvo Cars, Land Rover

Your ideal luxury vehicle is waiting at the premier Chicagoland dealership For 60 years Howard Orloff Imports has strived for a higher level of excellence. By consistently providing exceptional customer service and never straying from the principle that the customer always comes first we have forged a reputation of being the premier Chicagoland dealership. To meet your every automotive need is our primary objective. To ensure your ultimate satisfaction is what drives us. That's why a better car buying experience awaits you at Howard Orloff Imports.

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